Mackenzie Greene
Muskegon,MI
Summary
Sociable Server offering 6 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level Psychology position to help launch a career while achieving company goals.
Overview
5
5
years of professional experience
Work History
Server
Bob Evans Restaurant
Muskego, MI
07.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Host
Olive Garden
03.2022 - Current
- Brought customers to their tables, Cleaned up the restaurant, checked on customers, and Helped with serving and food running.
Direct Care Worker
Listening Ear Crisis Center
Mount Pleasant, MI
12.2021 - 02.2022
- Assisted clients with daily activities, including meal preparation and medication administration.
- Developed individual service plans in collaboration with the client, family members and other professionals.
- Provided personal care to clients, such as bathing, grooming and toileting.
Hostess/Server
Bob Evans
03.2019 - 08.2021
- Checked people out, brought them to their tables, serving food, and some kitchen prep.
Cashier/Floor
Burlington
09.2020 - 10.2020
- Ran the registers, made sure people were greeted, and found everything okay
- Restocked inventory and walked the floor cleaning as well.
Education
Bachelor of Science - Psychology
Grand Valley State University
Allendale, MI12-2023
Associates Degree -
Muskegon Community College
05.2021
Skills
- Effective at working with people and customer service in general Skilled at working as a team and independently if need be Well-Versed in restaurants and retail Very reliable and flexible
- Guest Engagement
- Order Management
- Relationship Management
- Positive and professional
Awards
Granted Honors in high school
Top 10 of my graduating class for Early College.
Deans list for Bachelors
Affiliations
- Reading books
- Babysitting
- Hiking
Accomplishments
- Maintained an honor roll through the last year of undergrad including being on the Deans list.
- Involved in Early College, Graduated highschool with my Associates degree
References
References available upon request.
Timeline
Server
Bob Evans Restaurant
07.2022 - Current
Host
Olive Garden
03.2022 - Current
Direct Care Worker
Listening Ear Crisis Center
12.2021 - 02.2022
Cashier/Floor
Burlington
09.2020 - 10.2020
Hostess/Server
Bob Evans
03.2019 - 08.2021
Bachelor of Science - Psychology
Grand Valley State University
Associates Degree -
Muskegon Community College