MACKENZIE HUPKA
Oviedo,Florida
Overview
2
2
years of professional experience
Work History
BOTTLE SERVICE
Elixir
07.2024 - Current
- Streamlined bottle service process by effectively coordinating with bar staff and management, ensuring timely delivery of orders.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
SERVER
Elixir
07.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
HOSTESS/ SERVER
Fixiton
05.2023 - 07.2024
- Fast-paced environment
- Strong communication and customer service skills
- Familiar with POS systems and handling cash transactions
- Ability to work well under pressure in a fast-paced environment
- Completed daily side work and opening and closing duties without fail.
HOSTESS/ SERVER
Bar Italia
03.2023 - 03.2024
- Displayed good communication skills
- Solved issues with customers while remaining calm and collected
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL12-2025
Skills
- Creative
- Organized
- Works well under pressure
- Communication
- Multitasking
- Upselling
- Customer service
- Sales experience
Timeline
BOTTLE SERVICE
Elixir
07.2024 - Current
SERVER
Elixir
07.2024 - Current
HOSTESS/ SERVER
Fixiton
05.2023 - 07.2024
HOSTESS/ SERVER
Bar Italia
03.2023 - 03.2024
Bachelor of Science - Psychology
University of Central Florida