Mackenzie Jackson
Middlebury (village),VT
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
1
1
year of professional experience
Work History
Retail Sales Coordinator
Marshalls
09.2021 - Current
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Trained team members in successful strategies to meet operational and sales targets
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Conducted ongoing staff development to help employees achieve growth within job roles.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
High School Diploma -
Half Moon Homeschooled Association
Charleston, SC06.2022
Skills
- Cash Handling
- Critical Thinking
- Promotions and Specials
- Maintaining Clean Work Areas
- Sales Strategy Development
- Cash Register Operations
- Marketing Strategies
- Customer Engagement
- Productivity Maximization
- Retail Knowledge
- Organize Inventory
- Originality and Creativity
- Sales Program Coordination
- Staff Coaching and Training
- Employee Performance Reviews
- Customer Service and Assistance
- Mentoring
- Directing Team Members
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team tons staff members each shift.
- Collaborated with team on merchandsing projects for big visits.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Sales Coordinator
Marshalls
09.2021 - Current
High School Diploma -
Half Moon Homeschooled Association
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