MacKenzie Joiner
Phoenix,AZ
Summary
Senior Certified Plasma Technician, with over one year of service with BioLife Plasma Services. I excel at venipunctures, the plasma donation process, communicating with donors, and basic computer skills.
Overview
2
2
years of professional experience
Work History
Senior Certified Plasma Technician
Biolife Plasma Services
Glendale, AZ
02.2024 - Current
- Monitored donor vitals, including temperature, pulse rate, and blood pressure during donation process.
- Reported irregularities encountered during plasma collection immediately to ensure donor safety.
- Educated donors on safe and responsible plasma donation practices.
- Maintained compliance with HIPAA regulations regarding confidential patient information.
- Assisted in plasma donation collection while collaborating with nursing staff to assess donor eligibility.
- Kept accurate records of donor collections, including volume and type of donation.
- Mentored new employees on procedures related to donor collection and phlebotomy techniques.
- Performed daily maintenance on laboratory equipment, ensuring optimal functionality.
Deli Clerk
Walmart
Northglenn, CO
03.2023 - 08.2025
- Executed opening and closing duties, including restocking supplies and cleaning work areas.
- Processed and labeled meats, cheeses, salads, and sandwiches for customer orders.
- Trained new employees in food handling, safety protocols, and customer service techniques.
- Maintained cleanliness of deli area and equipment to adhere to health standards.
- Resolved customer complaints promptly while maintaining professionalism.
- Assisted customers with product selections from deli case or menu board.
- Greeted customers warmly to enhance shopping experience.
- Rotated products on shelves to ensure freshness and quality.
Warehouse Worker
Amazon
Northglenn, CO
08.2023 - 02.2024
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Ensured safety protocols were followed at all times while operating machinery.
- Assembled orders according to customer requests.
- Followed established guidelines for picking orders accurately.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Operated scanners, computers, and other equipment to track orders.
Education
Phlebotomy Certification - Phlebotomy
Phlebotomy USA
Denver, CO02-2023
GED -
Pathways Future Center
Northglenn, CO12-2021
Skills
- Plasma collection
- Donor monitoring
- HIPAA compliance
- Phlebotomy techniques
- Laboratory equipment maintenance
- Customer service
- Employee training
- Problem solving
- Attention to detail
- Time management
- Customer interaction
Languages
English
Native/ Bilingual
Timeline
Senior Certified Plasma Technician
Biolife Plasma Services
02.2024 - Current
Warehouse Worker
Amazon
08.2023 - 02.2024
Deli Clerk
Walmart
03.2023 - 08.2025
Phlebotomy Certification - Phlebotomy
Phlebotomy USA
GED -
Pathways Future Center