MacKenzie Joslin
Vineland,NJ
Summary
Dynamic paraprofessional with a proven track record at Archway Programs, excelling in behavior management and emotional support for students with diverse needs. Recognized for fostering a positive learning environment and enhancing student engagement through effective communication and individualized assistance. Committed to promoting student success and well-being in educational settings.
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
6
6
years of professional experience
Work History
Paraprofessional
Archway Programs
Vineland, NJ
01.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Secretary
Atlanticare Regional Medical Center
Galloway, NJ
11.2024 - 02.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Manager
Dunkin Donuts
Buena, NJ
01.2019 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Certificate - Phlebotomy
Bevel Up
Egg Harbor, NJ05.2024
High School Diploma -
Penn Foster Career School
Scranton, PA07.2019
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Calm and patient demeanor
- Patient
- CPR and first aid
- Computer skills
- Documentation
- Emotional support
- Group and individual instruction
- Behavior improvements
- Social skills training
- Crisis management
Timeline
Secretary
Atlanticare Regional Medical Center
11.2024 - 02.2025
Paraprofessional
Archway Programs
01.2024 - Current
Manager
Dunkin Donuts
01.2019 - 10.2023
Certificate - Phlebotomy
Bevel Up
High School Diploma -
Penn Foster Career School