Mackenzie Kilgore
Crossville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Phlebotomists and Specimen Processor
Cookeville Regional Medical Center
02.2022 - Current
- Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
- Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Streamlined specimen processing workflows to improve turnaround times and ensure timely delivery of results to clients.
- Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
- Reduced errors in specimen data entry through meticulous attention to detail and thorough review processes.
Phlebotomist
American Red Cross
10.2021 - 02.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Rural Mail Carrier
USPS
04.2021 - 10.2021
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Reduced late deliveries by maintaining an organized and efficient route schedule.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
Front End Associate
Walmart
07.2019 - 04.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Team Member
Mcdonalds
04.2018 - 07.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of Social Work - Social Work
The University of Tennessee - Knoxville
Knoxville, TN05.2026
Associate of Science - Social Work
Roane State Community College
Harriman, TN05.2024
High School Diploma -
Cumberland County High School
Crossville, TN05.2020
Skills
- Clinical Laboratory Experience
- Workload prioritization
- Phlebotomy Techniques
- Confidentiality Compliance
- Specimen handling
- Attention to Detail
- Time Management
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
Timeline
Phlebotomists and Specimen Processor
Cookeville Regional Medical Center
02.2022 - Current
Phlebotomist
American Red Cross
10.2021 - 02.2022
Rural Mail Carrier
USPS
04.2021 - 10.2021
Front End Associate
Walmart
07.2019 - 04.2021
Team Member
Mcdonalds
04.2018 - 07.2019
Bachelor of Social Work - Social Work
The University of Tennessee - Knoxville
Associate of Science - Social Work
Roane State Community College
High School Diploma -
Cumberland County High School
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