Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Languages
Interests
Timeline
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MACKENZIE KNIGHTEN

West Monroe,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Volunteer

Receptionist

First Glimpse Ultrasound and Boutique
07.2020 - Current
  • Schedule and confirm appointments
  • Answer and direct incoming calls using a multi-line telephone system
  • Organize daily calendars and set appointments with clients for ultrasounds
  • Communicate to the clients regarding digital uploads of Ultrasounds
  • Create post advertisements and specials on social media
  • Interview clients regarding personal data

Intern

Cypress Grove Behavioral Health
01.2024 - 07.2024
  • Performed Psychosocial, Mini-mental, and Suicide Risk Assessments
  • Shadowed Psychiatrist
  • Led Group Therapy
  • Crisis Intervention

Intern

Allegiance Hospice
01.2023 - 04.2023

• Shadows the LMSW on home visits and nursing home visits.

• Individually saw a small caseload of patients once a week

• Bereavement Calls and Mailings

• Volunteer Work for patients

Sales Associate

Just Peachy Boutique
12.2019 - 12.2020
  • Advised customers on specific products, answered questions, and offered product advice
  • Trained new team members in cash register operation, stock procedures, and customer services
  • Inventoried and then displayed product shipments
  • Created advertisements for social media platforms

Cashier

McMillon's Grocery
01.2016 - 03.2017
  • Operated cash register or POS system to receive cash, check, and credit card payments
  • Restocked Inventory
  • Answered phones responding to orders, questions, and concerns
  • Verified customer age requirement for alcohol or tobacco purchases

Education

Master of Social Work -

Louisiana State University
Baton Rouge, LA
08.2024

Bachelor of Arts - Social Work

The University of Louisiana at Monroe
Monroe, LA
05.2023

Skills

  • Multi-Line Telephone Skills
  • Business Operations Understanding
  • Organization and Efficiency
  • Prioritization and Time Management
  • Documentation and Reporting
  • Computer Skills

Certification

  • BLS for Healthcare Providers (CPR and AED), 10/2026
  • CSW: Certified Social Worker, 08/31/2025

Accomplishments

  • Leadership Roles in Alpha Omicron Pi
  • Held multiple leadership roles in the sorority: Alumnae Relation chairman and ritual assistant
  • Membership in Student Social Work Association for three years
  • Membership in Phi Alpha Honor Society
  • Phi Alpha community relations chairman

Affiliations

  • Alumnae of Alpha Omicron Pi

Languages

English
Native or Bilingual

Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Volunteer Work

Timeline

Intern

Cypress Grove Behavioral Health
01.2024 - 07.2024

Intern

Allegiance Hospice
01.2023 - 04.2023

Receptionist

First Glimpse Ultrasound and Boutique
07.2020 - Current

Sales Associate

Just Peachy Boutique
12.2019 - 12.2020

Cashier

McMillon's Grocery
01.2016 - 03.2017

Bachelor of Arts - Social Work

The University of Louisiana at Monroe
  • BLS for Healthcare Providers (CPR and AED), 10/2026
  • CSW: Certified Social Worker, 08/31/2025

Volunteer

Master of Social Work -

Louisiana State University
MACKENZIE KNIGHTEN