Dynamic professional with strong customer service and team-building skills. Experienced in training and mentoring staff, optimizing inventory management, and enhancing sales strategies to drive efficiency and client satisfaction.
Overview
6
6
years of professional experience
Work History
Personal Assistant
Pure A Salon
Murrysville
08.2024 - Current
Managed salon inventory and coordinated supply orders to meet service requirements
Prepared tools and materials for client appointments to support stylists' workflow
Created promotional materials to increase customer engagement and improve salon visibility
Bar Manager
Murrysville Golf Club
Murrysville
08.2024 - Current
Trained and mentored bar staff on service standards and drink preparation techniques, enhancing team skills and service consistency
Oversaw inventory management, maintaining optimal stock levels to ensure uninterrupted service
Monitored bar performance, adjusting processes to enhance service quality and responsiveness to customer needs
Sales Intern
CompleteU
Warrendale
05.2025 - 08.2025
Generated leads through cold calling prospective clients as well as networking activities
Maintained updated knowledge through continuing education and advanced training
Completed day-to-day duties accurately and efficiently
Barista
Starbucks
Murrysville
07.2021 - 04.2025
Trained new baristas on beverage preparation techniques to ensure quality service
Streamlined morning rush service by delivering efficient and attentive customer interactions
Responded to customer inquiries promptly and professionally, enhancing overall service experience
Trainer
Jersey Mikes Submarines And Salads
Murrysville
08.2020 - 05.2021
Trained newly hired top talent for key positions to strengthen team performance and support organizational goals
Collaborated with management to assess training needs and address skill gaps to enhance team capabilities
Educated new employees on food preparation methods and ensured compliance with safety regulations to maintain a safe kitchen environment