Mackenzie Laws
Ashburn,VA
Summary
An organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Eager to contribute expertise and drive growth within a collaborative and forward-thinking environment. Currently seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Host & Counter Server
Nectar Cafe
08.2017 - 05.2019
- Seated an average of 250 guests daily, consistently maintaining low wait times, resulting in improved customer experience and smoother operations.
- Coordinated with waitstaff, kitchen, and managers to ensure smooth restaurant-wide operations.
- Managed 50-plus daily phone inquiries with a high accuracy rate, enhancing customer experience and ensuring prompt resolution of their queries.
- Entered orders and accurately processed cash, credit card, and digital payment transactions using the operation’s POS system, maintaining a high level of accuracy and attention to detail.
- Efficiently processed an average of 100 dine-in and to-go orders daily, contributing to a smooth dining experience for patrons.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Bachelor of Arts - Philosophy of Law & Political Science
Virginia Commonwealth University
Richmond, VA05.2024
Skills
- Research Skills
- Writing Skills
- Computer Efficiency
- Data Analysis
- Written/Oral Communication
- Legal Knowledge
- Adaptability
- Collaboration
- Problem- Solving
Volunteering & Leadership
STUDENT TEACHER AIDE 01/2019 - 05/2019
Sussex Consortium - Lewes, DE
- Volunteered in a special education program developed to meet nonverbal students' auditory, visual, and kinesthetic needs.
- Assisted with lesson plan preparation and student supervision and monitored progress in a Pre-K classroom.
- Helped document behaviors for IEP Plans while assisting certified teachers in completing instruction.
- Communicated nonverbally and verbally with students to support their education goals while providing a safe environment for success.
- Maintained clean, neat, and operational facilities to serve program needs.
Timeline
Host & Counter Server
Nectar Cafe
08.2017 - 05.2019
Bachelor of Arts - Philosophy of Law & Political Science
Virginia Commonwealth University
Similar Profiles
Nguyen Ngan Binh DoNguyen Ngan Binh Do
Assistant Store Manager at Nectar Smoothie CafeAssistant Store Manager at Nectar Smoothie Cafe
Matthew HarveyMatthew Harvey
Site Supervisor at Nectar LandscapesSite Supervisor at Nectar Landscapes
Dagen OviattDagen Oviatt
Onboarding Specialist at NectarOnboarding Specialist at Nectar