- DIY and Home Improvement
- Woodworking
- Backpacking and Hiking
- Gym Workouts
- Auto Repair/Restoration
- Gardening
Mackenzie Lennox
Evergreen,CO
Summary
Dynamic professional with a proven track record in customer service and teamwork, demonstrated at Biggie Wine and Liquor. Excelled in fast-paced environments, enhancing customer loyalty through exceptional problem-solving and interpersonal skills. Committed to continual improvement, adept at time management, and skilled in fostering collaborative team environments. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2014
2014
years of professional experience
Work History
Sales Associate
Biggie Wine and Liquor
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Managed efficient cash register operations.
- Engaged with customers to build rapport and loyalty.
Sylvania Schools
Teacher
08.1982 - 06.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Education
Master of Arts - Education
Marygrove College
Detroit, MI05.2007
Bachelor of Science - Education
Bowling Green State University
Bowling Green, OH12.1975
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Friendly, Positive Attitude
- Problem-Solving
Accomplishments
- Brought in 76 new customers.
- Resolved product issue through consumer testing.
Interests
Timeline
Sylvania Schools
Teacher
08.1982 - 06.2013
Sales Associate
Biggie Wine and Liquor
Master of Arts - Education
Marygrove College
Bachelor of Science - Education
Bowling Green State University
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