Mackenzie Ling
Climax,MI
Summary
Driven and dynamic professional with a proven track record at New Way Counseling, excelling in guest engagement and time management. Demonstrates exceptional customer service and computer skills, enhancing team collaboration and operational efficiency. Committed to continual improvement and delivering outstanding results, embodying a strong work ethic and hospitality service expertise.
Overview
2
2
years of professional experience
Work History
Assistant
New Way Counseling
Kalamazoo, MI
05.2022 - 08.2023
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
Server
Dairy Queen Grill & Chill
Kalamazoo, MI
06.2021 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Trinity Christian College
Palos Heights, IL05.2028
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
Timeline
Assistant
New Way Counseling
05.2022 - 08.2023
Server
Dairy Queen Grill & Chill
06.2021 - 08.2021
High School Diploma -
Trinity Christian College