Mackenzie Loftin
Yellowstone National Park,Wyoming
Summary
Sales professional prepared for leadership with strong focus on achieving results and fostering team collaboration. Proven track record in driving sales growth, managing client relationships, and adapting to changing market dynamics. Skilled in strategic planning, customer service, and team development, ensuring reliability and flexibility in high-pressure environments. Recognized for strong communication, problem-solving abilities, and results-driven approach.
Overview
16
16
years of professional experience
Work History
Sales Associate Manager
Vapor Plus
Midlothian, TX
11.2024 - 08.2025
- Mentored team members on sales techniques and product knowledge to enhance customer interactions.
- Developed and implemented strategic sales initiatives to drive revenue growth and market penetration.
- Analyzed customer feedback and sales data to identify trends, informing targeted marketing campaigns.
- Collaborated with cross-functional teams to optimize inventory management and streamline supply chain processes.
Barista
Karmic Grounds
Frisco, TX
03.2022 - 10.2024
- Prepared espresso beverages and specialty drinks to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new baristas on drink preparation techniques and company standards.
Server/bartender
Lockwood Brewary
Richardson, TX
06.2022 - 01.2024
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed diverse beverage orders efficiently, ensuring timely delivery and accuracy.
- Collaborated with kitchen staff to optimize food service flow and enhance dining experience.
- Trained new servers on menu offerings and standard operating procedures, improving team performance.
Bartender
The Forum Pub
03.2018 - 05.2021
- Mixed cocktails and beverages following standardized recipes to ensure consistency and quality
- Provided exceptional customer service, creating a welcoming atmosphere for patrons
- Managed inventory levels, restocking supplies efficiently to minimize downtime
- Collaborated with kitchen staff to synchronize food and drink orders for timely service
Server/Waiter
Mr. Chopsticks
Denton, TX
03.2015 - 12.2017
- As a server I spent most of my time taking orders from customers.
- Preparing soups and drinks.
- Cleaning.
- Cash register.
- Opening and closing.
Hostess Manager
Vivo 53
Fort Worth, TX
12.2013 - 10.2015
- Setting up reservations for the day ahead.
- Assigning sections to the servers.
- Greeting and seating customers as they came in.
House Cleaner
The Cleaning Authority
Denton, TX
12.2013 - 04.2015
- Delivered thorough cleaning services, adhering to company standards and customer specifications.
- Trained new staff on efficient cleaning techniques and safety protocols.
- Implemented time management strategies to optimize daily cleaning schedules.
- Maintained inventory of cleaning supplies, ensuring necessary materials were always available.
- Mentored junior cleaners, fostering skill development and promoting a collaborative team environment.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Sales Associate
Express
Lewisville, TX
02.2010 - 09.2013
- Helping customers find clothes in the right size.
- Stocking new shipment every day.
- Working the cash register.
- Training new employees.
Education
GED - undefined
Winfree Academy Charter School
LewisvilleSkills
- Cultivated customer engagement strategies to enhance brand loyalty
- Facilitated effective meeting management to enhance team collaboration and decision-making
- Demonstrated proactive leadership by initiating projects and driving progress
Timeline
Sales Associate Manager
Vapor Plus
11.2024 - 08.2025
Server/bartender
Lockwood Brewary
06.2022 - 01.2024
Barista
Karmic Grounds
03.2022 - 10.2024
Bartender
The Forum Pub
03.2018 - 05.2021
Server/Waiter
Mr. Chopsticks
03.2015 - 12.2017
House Cleaner
The Cleaning Authority
12.2013 - 04.2015
Hostess Manager
Vivo 53
12.2013 - 10.2015
Sales Associate
Express
02.2010 - 09.2013
GED - undefined
Winfree Academy Charter School