Mackenzie Londona
Ridgefield,CT
Summary
Enthusiastic Office Assistant Intern with positive attitude and track record of improving workflow. Consistently goes beyond expectations in work quality and speed. Outstanding work ethic demonstrated by arriving early, staying late and working until tasks are complete. Skilled multitasker and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Thillz/Bounce
Danbury, CT
03.2023 - 04.2023
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Performed cash, card and check transactions to complete customer purchases.
Office Assistant
Aquilla Tax Solutions CPA
Ridgefield, CT
03.2022 - 06.2022
- Managed document filing process
- Operated shredding equipment for document disposal
- Answered and directed incoming phone calls
- Maintained cleanliness and organization of workspace
Dog Rescue Volunteer
For The Love Of Luna Every Dog Is Perfect Rescue
Danbury, CT
03.2020 - 07.2021
- Ensured the safety of both animals and visitors by adhering to established shelter protocols during interactions between dogs and potential adopters.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Educated visitors and staff on proper animal care and handling.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Supported the successful rehousing of numerous dogs through diligent record-keeping and follow-up communications with adopters.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Collaborated with shelter staff to develop new initiatives to improve animals' quality of life.
- Provided companionship and comfort to animals in need of extra love and attention.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Facilitated smooth transitions for adopted dogs into their new homes by offering post-adoption support and guidance to families.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Assessed incoming dogs'' behavior, temperament, and compatibility with other animals to determine their suitability for adoption events or placements in foster homes.
- Cared for over 500 animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.
Education
-
Ridgefield High School
Ridgefield, CT06.2024
Skills
- High-Speed Precision
- Racecar Driver
- Customer Transactions
- Written and verbal communication
- Point of Sale proficiency
- Records Maintenance
- Work Ethic and Integrity
- Medication Administration
- Animal Training
- Customer Communication
- Problem-Solving
- Supply Maintenance
- Dependable and Responsible
- Continuous Improvement Mindset
Accomplishments
Skilled driver with a passion for speed and precision. Recognized for expertise in navigating tight corners and maximizing acceleration. Invited to compete abroad, highlighting dedication and proficiency in the sport. Strategic mindset and continuous skill development ensure optimal performance on the track.
Certification
- Possess a valid driver's license with a clean driving record.
Timeline
Cashier
Thillz/Bounce
03.2023 - 04.2023
Office Assistant
Aquilla Tax Solutions CPA
03.2022 - 06.2022
Dog Rescue Volunteer
For The Love Of Luna Every Dog Is Perfect Rescue
03.2020 - 07.2021
-
Ridgefield High School