Summary
Overview
Work History
Education
Skills
Timeline
Generic

MacKenzie MacDougall

Riverside,CA

Summary

Positive, empathetic, and resourceful individual with deep commitment to supporting students' academic and personal growth. Understands key educational policies and student welfare practices, leveraging strong communication and problem-solving skills. Dedicated to fostering supportive environment, driving positive outcomes for students.

Overview

2027
2027
years of professional experience

Work History

Admissions Professional

US Colleges
Riverside, CA
2026 - Current
  • Conducted student interviews to assess eligibility and fit for academic programs.
  • Processed application materials, ensuring adherence to institutional guidelines and deadlines.
  • Collaborated with departments to streamline admissions processes and enhance applicant experience.
  • Maintained accurate records in database systems, supporting data integrity and reporting needs.

Front Desk Receptionist

Harley Davidson Inc
Riverside, CA
2025 - 2026
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate records of visitor logs and appointments using office management software.
  • Coordinated communication between departments to streamline workflow and enhance service delivery.
  • Supported administrative tasks, including filing documents and managing office supplies inventory.
  • Scheduled, coordinated and confirmed appointments and meetings.

Teaching Assistant

California State University Fullerton
Fullerton, CA
2024 - 2025
  • Supported faculty in course preparation and material organization to enhance student learning experiences.
  • Facilitated group discussions and guided students in understanding complex concepts and course materials.
  • Graded assignments and provided constructive feedback to improve student performance and engagement.
  • Developed instructional resources, such as study guides, to support diverse learning needs of students.
  • Collaborated with faculty to evaluate curriculum effectiveness, contributing to continuous improvement initiatives.

Education

Master of Arts - Higher Education

Grand Canyon University
Phoenix, AZ
2027

Bachelor of Arts - Psychology

California State University, Fullerton
Fullerton, CA
2025

Associate of Arts - Psychology

Riverside City College
Riverside, CA
2023

Skills

  • Microsoft office suite expertise
  • Google workspace administration
  • Zoom/Teams meeting software
  • Canvas
  • Calm and patient demeanor
  • Mentoring and motivation
  • Inclusive leadership
  • Flexibility
  • Application processing
  • Student support
  • Higher education experience
  • Academic advising

Timeline

Admissions Professional

US Colleges
2026 - Current

Front Desk Receptionist

Harley Davidson Inc
2025 - 2026

Teaching Assistant

California State University Fullerton
2024 - 2025

Master of Arts - Higher Education

Grand Canyon University

Bachelor of Arts - Psychology

California State University, Fullerton

Associate of Arts - Psychology

Riverside City College