Mackenzie Maloney
Fort Worth,TX
Summary
Dynamic professional with a proven track record in enhancing patient care and sales growth. At Amy Douglas, I excelled in compassionate care and relationship building, significantly improving client satisfaction. Skilled in vital signs monitoring and adept at fostering trust, my approach has consistently resulted in positive outcomes and increased independence for patients.
Overview
1
1
year of professional experience
Work History
Patient Care Taker
Amy Douglas
Dallas, TX
12.2023 - 04.2024
- Assisted in the coordination of patient care by scheduling appointments, managing transportation, and ensuring timely follow-up visits.
- Provided emotional support to patients and their families during difficult times, fostering strong relationships built on trust and empathy.
- Contributed to a positive clinical environment through effective teamwork, clear communication, and a commitment to continuous learning.
- Promoted optimal nutrition by preparing meals according to individual dietary requirements and preferences.
- Assisted patients with daily living activities for improved quality of life and increased independence.
- Maintained a clean, safe, and comfortable environment for patients, contributing to their overall wellbeing.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Sales Representative
Bittany Salias
Fort Worth, TX
03.2023 - 11.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Negotiated contracts with clients and developed relationships with key personnel.
Education
Aledo High School
Aledo, TXSkills
- Vital signs monitoring
- Dementia Care
- Compassionate Care
- Personal Hygiene Assistance
- Emotional Support
- Adaptable
- Data Collection
- Fast Learner
- Time Management
- Critical Thinking
- Clear Communication
- Attentive to People
- Ability to Lift
- Relationship Building
- Housekeeping
- Household Cleaning
- Personal Care Worker
Timeline
Patient Care Taker
Amy Douglas
12.2023 - 04.2024
Sales Representative
Bittany Salias
03.2023 - 11.2023
Aledo High School