Mackenzie Manning
East Bernstadt,KY
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
5
5
years of professional experience
Work History
Caregiver
Michelle P Waiver
Corbin, KY
03.2023 - Current
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
Cashier
Dunkin Donuts
Edgewater , Florida
03.2020 - 03.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
High School Diploma -
North Laurel High School
London, KY06-2018
Associate of Science - Medical Assisting
Keiser University
Fort Lauderdale, FLSkills
- HIPAA Compliance
- Patient Companionship
- Incident Reporting
- Compassionate client care
- Documentation
- Progress Documentation
- Meal Preparation
- Mobility Assistance
- Dependable and Responsible
- Relationship Building
- Personal Hygiene Assistance
- Housekeeping
- Emotional Support
- Patient Care
- Respectful and Compassionate
- First aid and safety
- COVID-19 Safety Policies
- Compassionate communication
- Client Transportation
- Heavy Lifting
- Problem-Solving
- Medication and Appointment Reminders
- Daily living assistance
- Special Needs Care
Timeline
Caregiver
Michelle P Waiver
03.2023 - Current
Cashier
Dunkin Donuts
03.2020 - 03.2021
High School Diploma -
North Laurel High School
Associate of Science - Medical Assisting
Keiser University
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