Mackenzie Maples

Serves as as Director, Music Director and Choreographer for the companies youth musical theatre productions for students ranging in ages 8-18.

• Developed schedules for production, editing, and duplication for timely delivery.
• Implemented effective classroom management techniques to provide safe, calm learning environment.
• Proven ability to learn quickly and adapt to new situations.
• Modeled creative acting styles and techniques encompassing varied history genres and performance techniques.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Cultivated positive guest relations by managing information and orchestrating speedy seating in a high volume, fast paced setting.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Lead after school theater classes at schools across the Chicagoland area.

• Creating and maintaining a classroom culture of support, respect, participation and growth.
• Develop and implement curriculum aligned with program goals and company mission with a focus on empathy and community building.

• Greet prospective students and provide detailed information about the school/their specific area of study.
• Assisted in creating an environment that is welcoming to all prospective students and family members, while having a strong knowledge of the school and able to answer specific questions.
• Worked in the office and assisting in organizing admission events.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

• Developed skills in collaborating with venues for the choir
• Assisting in running the concerts during the performance season
• Taking over various social media accounts to promote their work.