Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mackenzie Matuzek

Summary

Dedicated barista with expertise in cash handling and multitasking. Proven ability to deliver exceptional customer service in high-pressure environments while ensuring organization and cleanliness. Experienced in teamwork and time management, contributing to enhanced operational efficiency and customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Twins Nutrition
Northbridge
08.2023 - Current
  • Prepared protein shakes, teas, and specialty drinks to meet customer preferences
  • Provided friendly customer service to enhance customer satisfaction
  • Handled cash register transactions and customer orders to ensure accuracy and efficiency
  • Maintain cleanliness and organization of work areas
  • Build positive relationships with customers and team members

Ice Cream Server

Swirls and Scoops
Grafton
06.2021 - Current
  • Assist customers with orders while providing excellent customer service
  • Operate cash register and process transactions
  • Work efficiently during busy shifts and summer rushes
  • Maintain clean and organized serving areas

Host

Willy's Steakhouse & Sushi Bar
Shrewsbury
08.2024 - 03.2025
  • Coordinated guest seating and maintained restaurant flow for optimal guest experience
  • Greeted and seated guests to create positive first impressions
  • Assisted with takeout orders and food running to ensure timely service
  • Supported team members in a high-volume restaurant environment

Education

Bachelor of Science - Nursing

Worcester State University
Worcester, MA
05-2029

High School Diploma -

Grafton High School
Grafton, MA
05-2025

Skills

  • Food & Beverage Service
  • Beverage preparation
  • Cash Handling
  • Basic Math Skills
  • Fast-Paced Work Environments
  • Time Management
  • Multitasking
  • Teamwork
  • Communication
  • Customer Service

Languages

English
Native/ Bilingual

Certification

  • Basic Life Support Certification

Timeline

Host

Willy's Steakhouse & Sushi Bar
08.2024 - 03.2025

Barista

Twins Nutrition
08.2023 - Current

Ice Cream Server

Swirls and Scoops
06.2021 - Current

Bachelor of Science - Nursing

Worcester State University

High School Diploma -

Grafton High School
Mackenzie Matuzek