MacKenzie Maughan
Tacoma,WA
Summary
I am a hardworking mother who is trying to insert herself back into the working field. I have a passion for hospitality, making friends with people in all walks of life and everything to do with coffee. I have a strong dedication to customer service and work hard at any task given to me. I pride myself at being a positive person and love to bring up people I work with and meet on a day to day basis.
Overview
5
5
years of professional experience
Work History
Sales Associate
Torrid
Tacoma, WA
06.2017 - 01.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
Cashier
Burgerville USA
Centralia, WA
06.2014 - 03.2015
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
Education
High School Diploma -
Centralia High School
Centralia, WA06-2015
Skills
- Promotional support
- Sales Development
- Contract Preparation
- Inventory Control
- Payment Processing
- Product Sales
- Order Processing
- Cash Handling
- Flexible Schedule
- Product Promotions
- Store Opening and Closing
- Reliable and punctual
- Client Service
- Excellent communication skills
- Teamwork and Collaboration
Timeline
Sales Associate
Torrid
06.2017 - 01.2019
Cashier
Burgerville USA
06.2014 - 03.2015
High School Diploma -
Centralia High School