Mackenzie Midgett
Schnecksville,PA
Summary
Nursing student at St. Luke’s School of Nursing focused on clinical skill development and patient-centered care. Demonstrates strong teamwork, rapid adaptation to changing priorities, and commitment to safe, high-quality outcomes.
Overview
6
6
years of professional experience
Work History
Medical Assistant, Practice Operations - Urology
St. Lukes Physicians Group
Allentown, PA
11.2022 - Current
- Assisted physicians with patient care by taking vital signs, gathering patient histories, and preparing patients for examinations to ensure thorough evaluations.
- Assist providers in minor surgical procedures, including cystoscopies, vasectomies, prostate biopsies, and catheter insertions.
- Administered injections, medications, and treatments as directed by physicians, ensuring adherence to safety protocols.
- Ensured that all instruments used during exams and office procedures were cleaned properly after each use, according to established protocols.
- Educated patients on medications, procedures, and physician's instructions to enhance understanding and compliance.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
FOH Team Member/FOH Manager
Chick-fil-A
Trexlertown, PA
10.2020 - 08.2022
- Assigned daily work tasks to team members in a busy environment. and activities and managed staffing.
- Handled customer complaints in a professional manner to maintain satisfaction., settled disputes and resolved customer conflicts.
- Trained and mentored new staff on restaurant procedures, food safety, and customer service standards to enhance team readiness.
Smoothie Maker
Fuel Nutritional Smoothie Cafe
Emmaus, PA
08.2020 - 05.2021
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided quick and courteous service to customers, fulfilling smoothie orders to individual specifications.
- Followed established protocols and made smoothies according to company recipes.
Education
Nursing Diploma
St. Luke's School of Nursing
Bethlehem, PA12-2026
Completed 28 Credits of Pre-req Courses
Northampton Community College
Bethlehem, PA01-2024
MA Trainee Program - Medical Assistant
St. Lukes
Allentown10-2022
High School Diploma -
Parkland High School
Allentown, PA06-2022
Skills
- Clinical assessment and management
- Patient care planning
- Charting and documentation
- Medical terminology
- HIPAA compliance
- Patient education
- Problem resolution
- Time management
- Attentive listening
- Empathetic communication
Clinical Hours
Semester 1: 180 hours
Semester 2: 180 hours
Semester 3-4: 360 hours
Semester 5 (current): 180 hours
Locations: St. Luke's Allentown/Bethlehem/Anderson/Sacred Heart campuses
Timeline
Medical Assistant, Practice Operations - Urology
St. Lukes Physicians Group
11.2022 - Current
FOH Team Member/FOH Manager
Chick-fil-A
10.2020 - 08.2022
Smoothie Maker
Fuel Nutritional Smoothie Cafe
08.2020 - 05.2021
Nursing Diploma
St. Luke's School of Nursing
Completed 28 Credits of Pre-req Courses
Northampton Community College
MA Trainee Program - Medical Assistant
St. Lukes
High School Diploma -
Parkland High School