Mackenzie Salazar
Sanger
Summary
Seasoned Transitional Care Manager with comprehensive understanding of patient care coordination and discharge planning. Possess strong skills in communication, leadership, and problem-solving. Demonstrates ability to improve patient outcomes through development and implementation of effective transitional care plans. Known for fostering positive relationships with patients, families, and multidisciplinary healthcare teams to ensure optimal patient experience.
Overview
2026
2026
years of professional experience
2012
2012
years of post-secondary education
Work History
Transitional Care Manager
Texas Health Resources
Sanger
10.2018 - Current
- Coordinated patient transitions between care settings and ensured continuity of care.
- Developed personalized care plans based on patient assessments and needs.
- Collaborated with healthcare teams to improve patient outcomes and satisfaction.
- Educated patients and families on post-discharge care instructions and resources.
- Monitored patient progress and adjusted care plans as necessary for effectiveness.
- Facilitated communication between patients, families, and healthcare providers to enhance understanding.
- Implemented discharge planning processes to reduce readmission rates effectively.
- Identified patient needs and developed strategies for successful transition of care across multiple health systems.
- Maintained accurate records documenting each patient's progress throughout the transition process.
- Assessed patient status throughout the continuum of care and identified issues related to gaps in service delivery.
- Implemented evidence based practice guidelines aimed at improving transitional outcomes while reducing readmissions.
- Collaborated with healthcare professionals, families, and caregivers to ensure continuity of care during the transition process.
- Managed complex cases requiring coordination of services from multiple disciplines.
- Developed community resources that met the needs of transitioning patients including housing options, transportation services, financial assistance programs.
Social Worker
Presbyterian Village North
Dallas
04.2017 - 06.2018
- Provided counseling services to residents facing emotional and social challenges.
- Collaborated with healthcare teams to develop personalized care plans for individuals.
- Facilitated group therapy sessions to promote community and support among residents.
- Educated families on available resources and services to enhance resident well-being.
- Advocated for residents' rights and needs within the community and service systems.
- Coordinated referrals to external agencies for specialized services as needed.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Maintained lists of resources helpful to clients.
LMSW internship
Texas Health Resources
Denton
06.2016 - 12.2016
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Implemented strategies to take advantage of new opportunities.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
LMSW internship
Communities In Schools, Cis
Denton
- Assisted in coordinating student support services and community resources.
- Developed educational materials for students and families in need.
- Participated in outreach programs to engage community stakeholders.
- Collaborated with staff to identify student needs and resources.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Helped maintain applicant tracking systems and recruiting metrics.
Education
Master of Science - Masters of Social Work
The University of Texas At Arlington
Arlington, TX 10.2015 - 12.2016
Bachelor of Science - Child Development
Texas Woman's University
Denton, TX 08.2012 - 12.2014
Kingwood High School
Kingwood, TXAssociate of Science - Science
Lonestar College
Kingwood, TXSkills
- Care coordination
- Patient advocacy
- Discharge planning
- Community resource development
- Charting and documenting clinical patient care
- Communicating with insurance and other partners
Timeline
Transitional Care Manager
Texas Health Resources
10.2018 - Current
Social Worker
Presbyterian Village North
04.2017 - 06.2018
LMSW internship
Texas Health Resources
06.2016 - 12.2016
Master of Science - Masters of Social Work
The University of Texas At Arlington
10.2015 - 12.2016
Bachelor of Science - Child Development
Texas Woman's University
08.2012 - 12.2014
Associate of Science - Science
Lonestar College
LMSW internship
Communities In Schools, Cis
Kingwood High School