Mackenzie Mulligan
Murrieta,CA
Summary
Accomplished Southern California Account Manager offering experience in a wide range of industries and territory. Data led in decision making yet prize the human relationship that lie at the heart of business, understanding that these relationship often hold the key to lasting success.
Overview
5
5
years of professional experience
Work History
Socal Account Manager
Seven Leaves
San Diego, CA
07.2022 - 12.2023
- Managing a diverse customer base achieving customer service targets while ensuring high levels of satisfaction.
- Built long lasting relationships with customers through communication and trust.
- Consulting with customers to understand their needs and providing tailored solutions that contribute to everyone's success and growth.
- Leading and executing sales strategies to meet and exceed revenue targets.
Account Advisor
Raw Garden
San Diego, CA
09.2022 - 06.2023
- Developing and maintaining strong relationships with clientele, ensuring their needs are met while adhering to company's goals.
- Nurturing new business leads and effectively onboarding new clients to ensure a smooth transition and ongoing satisfaction.
- Utilizing interpersonal and communication skills to navigate client concerns and provide solutions in a timely manner.
Cannabis Consultant
Self Employed
San Diego, CA
12.2020 - 09.2021
- Consulted for leading brands in the cannabis industry as well as start ups, cultivations, testing labs, and distributor.
- Did a wide range of task from hiring sales teams, package design and compliance, raise capitol, launch product to market, set internal sop, sales, and more.
- Built a strong network to benefit each of my clients.
Territory Manager
Shelf Life Distributing
Inland Empire
03.2020 - 12.2020
- Leading sales initiatives within the designated territory to meet and exceed revenue targets.
- Providing insightful feedback to the management on market dynamics, customer preferences, and competitive intelligence to inform strategic decision making.
- Collaborating with internal teams to ensure product availability, delivery, and quality, ensuring a seamless customer experience.
Account Manager
Herbl Distribution Solutions
Inland Empire, CA
06.2019 - 03.2020
- Leading and executing account management strategies to retain and grow the existing customer base.
- Identifying and pursuing new business opportunities to expand market share and drive revenue growth.
- Building and maintaining strong relationships with customers through effective communication and problem solving.
Skills
- Territory Management
- Sales Targeting
- Customer Service
- Brand Development
- New Business Development
- Relationship Building
- Price Structuring
Timeline
Account Advisor
Raw Garden
09.2022 - 06.2023
Socal Account Manager
Seven Leaves
07.2022 - 12.2023
Cannabis Consultant
Self Employed
12.2020 - 09.2021
Territory Manager
Shelf Life Distributing
03.2020 - 12.2020
Account Manager
Herbl Distribution Solutions
06.2019 - 03.2020