Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mackenzie Murphy

Hager City,WI

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
year of professional experience

Work History

Target

Fulfillment Team Member
10.2022 - 12.2022

Job overview

  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Checked inventory and selected products from specific locations based upon availability.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.

Lutheran Social Services Of MN

Direct Support Professional Caregiver
06.2021 - 02.2022

Job overview

  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Education

Hastings Beauty School
Hastings MN

Cosmetology Degree from Cosmetology
08.2016

Red Wing Public School
Red Wing MN

High School Diploma
05.2015

Skills

  • Multitasking Abilities
  • Good Telephone Etiquette
  • Problem-Solving
  • Active Listening
  • Organization and Time Management
  • Written Communication
  • Flexible and Adaptable
  • Self-Motivated

Timeline

Fulfillment Team Member

Target
10.2022 - 12.2022

Direct Support Professional Caregiver

Lutheran Social Services Of MN
06.2021 - 02.2022

Hastings Beauty School

Cosmetology Degree from Cosmetology

Red Wing Public School

High School Diploma

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Mackenzie Murphy