Mackenzie Quinn
York,PA
Summary
Diligent management major with solid background in retail sales and customer engagement. Demonstrated success in driving company sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
2026
2026
years of professional experience
Work History
Management Trainee Intern
Enterprise Mobility
York, PA
05.2025 - 08.2025
- Assisted in daily operations, ensuring adherence to company policies and procedures.
- Supported team members by executing routine administrative tasks efficiently.
- Developed training materials for onboarding new interns, enhancing their learning experience.
- Analyzed feedback from customers to improve service delivery and client satisfaction.
- Strengthened interpersonal skills through daily interactions with team members, clients, and vendors.
- Collaborated with cross-functional teams to streamline communication and project workflows.
Data Entry and Fintech Research Intern
Nicer Group
London, England, UK
08.2024 - 12.2024
- Assisted in data collection and analysis for ongoing research projects.
- Conducted literature reviews to support project objectives and findings.
- Collaborated with team members to develop research methodologies and protocols.
- Compiled and organized research materials for presentations and reports.
- Managed data entry for 900+ individuals with high accuracy.
- Researched fintech company profiles across Europe.
- Supported social justice research projects.
Commercial and Residential Projects Intern
Penn Waste
York, PA
2023 - 2025
- Organizing and sorting contracts and files physically and digitally
- Communicate with different departments through emails and in-person meetings
- Clean and prepare data within Excel for migration into the new database
- Collaborated with team members to streamline operational workflows.
Barista/Keyholder
Belmont Bean Company
York, PA
01.2019
- Operate the Square POS system and take orders in person or over the phone
- Host private events for groups of varying sizes, anywhere from 20 to 500 guests
- Maintain inventory and place weekly orders
- Provide excellent customer service to ensure repeat business
Seasonal Sales Associate
Kohl’s
York, PA
01.2021
- Help customers on the sales floor and over the phone
- Complete online orders for in-store customers
- Set up and tear down seasonal displays biweekly
Education
B.S. - Management with Data Science and Analytics Minor
Susquehanna University
Selinsgrove, PA01.2026
Skills
- Technology: Microsoft Office: Word, Excel, PowerPoint, Python, etc
- Social Media: LinkedIn, Facebook, Instagram, TikTok, etc
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
SKILLS and INTERESTS
English
Native or Bilingual
Spanish
Limited Working
Timeline
Management Trainee Intern
Enterprise Mobility
05.2025 - 08.2025
Data Entry and Fintech Research Intern
Nicer Group
08.2024 - 12.2024
Seasonal Sales Associate
Kohl’s
01.2021
Barista/Keyholder
Belmont Bean Company
01.2019
Commercial and Residential Projects Intern
Penn Waste
2023 - 2025
B.S. - Management with Data Science and Analytics Minor
Susquehanna University