Mackenzie Robinson
San Antonio
Summary
Energetic and compassionate individual with natural ability to connect with people and foster positive learning environment. Well-versed in safety principles and adept at teaching various swimming techniques. Committed to ensuring each student develops confidence and progress in learning.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Swim Instructor
Watermelon Swim
08.2023 - Current
- Instructed students in swimming techniques, enhancing confidence and skill levels.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Explained policies and procedures to visitors.
- Responded to customer inquiries via phone, email, and in person.
- Developed lesson plans tailored to individual student needs and abilities.
- Experience with children with disabilities
Server
Epperson Lagoon
08.2022 - 08.2023
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Resolved customer inquiries and complaints promptly, fostering positive interactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Wesley Chapel High School
06-2024
Associate of Arts -
Pasco Hernando State College
Skills
- Customer service
- Time management
- Effective communication
- Multitasking capacity
- Courteous phone demeanor
- Fast-paced environment adaptability
Certification
- First Aid and CPR certified
Accomplishments
- 3.8 GPA
Timeline
Swim Instructor
Watermelon Swim
08.2023 - Current
Server
Epperson Lagoon
08.2022 - 08.2023
Associate of Arts -
Pasco Hernando State College
High School Diploma -
Wesley Chapel High School
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