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Dynamic Food and Beverage Operations Manager with extensive experience at St. Regis Hotels and Resorts. Proven track record in enhancing guest satisfaction through exceptional service and strategic leadership. Skilled in team building and operations management, driving efficiency and fostering a culture of excellence in high-pressure environments.
Thorough my career i have demonstrated a deep understanding on guest behavior, luxury trends and operational skills, planning. I thrive in fast-paced environments and excel in managing multiple high-ends profile projects simultaneously.
Here is a summary of my achievements

  Overseeing 10+ Outlets across property contributing to an F&B overall revenue of 45M+ ( including the Famous Vintage Room )
  Collaborate with the Director of Food and Beverage on new menu renovations, openings, seasonal menus, employee trainings, revenue plans, etc.
  Manage a team of over 100 employees including Management Leaders.
  Lead Restaurant to a 4 star and 5 star Forbes Standards
  Won Best Restaurant of Salt Lake City 2025
  Development of management and regulator employees, to succeed in other areas and learn new strategies and practices to keep evolving in area.


Let’s dive into how i can bring my leadership and driven mindset to your company.

Seeking to align with a Hotel/Restaurant organization that prioritizes elevated service curriculum and embraces the use of fresh ingredients to create innovative food with meticulous attention to detail, plate presentation, temperature, and aesthetics. Highly focused on utilizing seasonal or exceptional ingredients, dedicated to crafting alluring wine and cocktail lists that showcase both craft and knowledge. Eager to join an organization that values teaching, training, and staying well-versed in today's ever-evolving restaurant world. Deep passion for hospitality and genuine enjoyment of interacting with guests, committed to providing exceptional service through a warm welcome, anticipating needs, and fostering lasting relationships through fond farewells.

 Accomplished professional specialising in event planning, inventory management, and food safety compliance. Proven leadership in kitchen management and team supervision, driving customer satisfaction through rigorous health and safety standards. Expertise in conflict resolution, time management, and communication, with a strong record in strategic planning and public relations. Focused on enhancing team dynamics and public speaking skills while seeking career advancement opportunities.  Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.  Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.  Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.  Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.  Hard-working F&B Event Lead with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. 

Resourceful assistant food and beverage director with a strong focus on enhancing productivity and efficiency. Expertise in inventory management, staff training, and delivering exceptional customer service. Proven ability to transform food service operations through performance improvements and cost reductions, maximizing service quality and profitability. Strong leadership and communication skills drive team performance and guest satisfaction. Dynamic professional with strong team leadership and communication skills in the food and beverage industry. Proven ability in inventory management and cost control, ready to enhance operational efficiency and customer satisfaction. Results-driven Assistant Food and Beverage Director with expertise in inventory management, cost control, and staff training. Successfully coordinated events and managed budgets, ensuring high-quality service and operational success in fast-paced environments. Versatile leader skilled in event coordination and team management, consistently delivering exceptional guest experiences. Known for effective problem-solving and communication, with a commitment to optimizing operations and enhancing member engagement. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Detail-oriented Clubhouse Manager with a strong background in budget administration and staff supervision. Recognized for improving operational efficiency and enhancing member engagement through innovative event coordination and strategic inventory management. Dynamic Assistant Food and Beverage Director with proven expertise in inventory management, event coordination, and budget administration. Adept at training staff and enhancing service quality to drive operational excellence.

Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. Friendly and reliable team leader skilled at problem resolution and time management. Comfortable working in a fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience. A customer-savvy person accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Reliable [Job Title] brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Organized professional with experience in high-volume restaurants. Fulfills customer orders while maintaining a clean and safe environment. Delivers quality food and offers great organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Mackenzie Scalise

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Education

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Food and Beverage

Guest Greeter and Server

Competitive Swimmer

Westmont College

Citrus Valley High School

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