Hi, I’m
Mackenzie Scalise
Yucaipa,CA
Overview
6
years of professional experience
Work History
Disney College ProgramOrlando, FL
Food and Beverage
05.2022 - 08.2022
Job overview
- Assisted cashiers with processing customer payments and documenting orders.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Analyzed problems and worked with teams to develop solutions.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Managed over 100 guests aday
Serendipity Garden WeddingsOak Glen, CA
Guest Greeter and Server
08.2019 - 06.2021
Job overview
- Greeted wedding guests with a smile and provided friendly, knowledgeable service
- Assisted wedding guests by giving directions to various areas around the venue
- Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep the room and work areas clean.
- Inspected dishes and utensils for cleanliness.
- Collected orders and relayed them to bartenders quickly and accurately.
Citrus Valley HighschoolYucaipa, CA
Competitive Swimmer
08.2016 - 08.2020
Job overview
- Practiced with team on schedule and trained alone to enhance athletic abilities and contributions to team success.
- Developed and maintained key relationships fellow athletes, coaching staff and school administrators and professors.
- Effectively communicated with diverse group of athletes, coaches and game officials using dynamic listening and open-ended questioning skills.
- Attended all practices, meetings and workouts on time.
Education
Westmont CollegeSanta Barbara, CA
Bachelor of Arts from Communication Studies
05.2024
Citrus Valley High SchoolRedlands, CA
High School Diploma
06.2020
Skills
- Leadership
- Customer service
- Tableside service
- Flexible & Adaptable
- Team collaboration
- Attention to detail
Timeline
Food and Beverage
Disney College Program
05.2022 - 08.2022
Guest Greeter and Server
Serendipity Garden Weddings
08.2019 - 06.2021
Competitive Swimmer
Citrus Valley Highschool
08.2016 - 08.2020
Westmont College
Bachelor of Arts from Communication Studies
Citrus Valley High School
High School Diploma
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