Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Mackenzie Scarola

Jupiter,FL

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

8
8
years of professional experience

Work History

Private Nanny

Tequesta Care Co.
Jupiter, FL
01.2024 - 02.2025

A private nanny provides personalized childcare in a family home, offering a safe, nurturing, and structured environment for children.

Key responsibilities:

  • Creating age-appropriate activities.
  • Preparing meals.
  • Assisting with homework.
  • Managing daily routines.
  • Ensures the child's emotional and physical well-being.
  • Communicates with parents regarding the child's progress.
  • Helps with light household duties related to the children.

This role requires patience, strong communication skills, and a genuine love for working with children.

Sales Associate

Pandora Jewelry
Charleston, SC
09.2023 - 12.2024

A Sales Associate at Pandora Jewelry is responsible for making sure the jewelry is organized, and polished to perfection. Providing exceptional customer service and helping customers select jewelry that meets their preferences and needs.

Key duties:

  • Greeting customers.
  • Offering product knowledge.
  • Assisting with fitting.
  • Processing transactions.
  • Maintaining an organized and visually appealing store environment.
  • Achieving sales targets.
  • Promoting store promotions.

To be a successful Associate, I needed strong communication skills, a passion for jewelry, and a commitment to delivering a personalized shopping experience.

Stylist/Content & Social Media Manager

Fashion Xchange
Delray Beach, FL
05.2022 - 01.2023

A stylist and Content Social Media Manager combines fashion expertise with digital marketing skills to create and manage engaging visual and written content across social media platforms.

Key Responsibilities:

  • Curating outfits.
  • Styling photo shoots.
  • Collaborating with influencers or brands.
  • Planning and executing content strategies.
  • Scheduling post.
  • Analyzing engagement metrics.
  • Interacting with customers on what fits their needs.

To be a successful stylist, you need to have a strong sense of style, creativity, and proficiency in social media tools and platforms.

Hostess

Carmines
Jupiter , FL
05.2021 - 08.2023
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Sales Associate

The Zoo Health Club
North Palm Beach , FL
06.2020 - 08.2022
  • Provided a welcoming and engaging environment, fostering strong relationships with members to improve retention and satisfaction.
  • Consistently exceeded monthly membership and class sales goals, contributing to a 15% overall growth in new member sign-ups.
  • Cultivated relationships that led to a 30% increase in referral-based memberships, helping to build a strong, community-focused client based.

Sales Associate

Pacific Sunwear
Palm Beach Gardens, FL
02.2020 - 03.2021

As a Sales Associate, I was responsible for assisting customers in finding products that met their needs, while providing product knowledge and delivering excellent customer service.

Key responsibilities:

  • Greeting customers.
  • Answering inquiries.
  • Processing transactions.
  • Maintaining store displays.
  • Ensure that inventory is well stocked and organized.

To be a successful sales associate, I had strong communication skills, a positive attitude, and a passion for sales.

Server/Assistant Food Runner

Gallery Grille
Jupiter , FL
01.2017 - 07.2018
  • Took food and drink orders.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted with dining room set up prior to and after service period.
  • Collaborated with other staff members to maintain high-level customer satisfaction.

Education

High School Diploma -

Score Academy
Palm Beach Gardens, FL
05-2021

Some College (No Degree) -

Palm Beach State
Palm Beach Gardens, FL

Skills

  • Excellent communication skills
  • Goal oriented
  • Multi-tasking strength
  • Superb time management
  • Friendly and outgoing
  • Promotional support
  • Point of sale operation
  • Product guidance
  • Verbal and written communication
  • Exceeds sales goals
  • Exceptional customer service
  • Time management
  • Listening skills
  • Excellent people skills
  • Works well under pressure
  • Wants to be challenged

Affiliations

I am a dynamic individual with the ability to balance multiple responsibilities, ranging from my professional career to personal development and extracurricular activities. My ability to prioritize and manage competing demands has enabled me to thrive in diverse environments. Whether its excelling in a fast- paced work setting, volunteering in the community, pursuing personal interest, or maintaining a healthy work life balance. I continuously seek to grow in all areas of my life.

  • I dedicate time to my ongoing personal and professional development by engaging in hobbies that enhance my skills and broaden my perspective.
  • I contribute meaningfully to others lives while enhancing my leadership and teamwork abilities.
  • I prioritize physical and mental well being by incorporating regular exercise, mindfulness, and time with loved ones into my routine, ensuring long term productivity and happiness.

I am not only focused on one area but I am effectively managing different areas of my life, demonstrating balance and adaptability qualities that make me a well rounded individual.

References

References available upon request.

Timeline

Private Nanny

Tequesta Care Co.
01.2024 - 02.2025

Sales Associate

Pandora Jewelry
09.2023 - 12.2024

Stylist/Content & Social Media Manager

Fashion Xchange
05.2022 - 01.2023

Hostess

Carmines
05.2021 - 08.2023

Sales Associate

The Zoo Health Club
06.2020 - 08.2022

Sales Associate

Pacific Sunwear
02.2020 - 03.2021

Server/Assistant Food Runner

Gallery Grille
01.2017 - 07.2018

High School Diploma -

Score Academy

Some College (No Degree) -

Palm Beach State
Mackenzie Scarola