Mackenzie Scott
Burleson,Texas
Summary
Dedicated Retail Associate experienced in delivering exceptional customer service and enhancing customer experiences. Achieved customer satisfaction through effective multitasking and time management while adapting to dynamic retail environments. Focused on executing sales initiatives and providing tailored product recommendations to exceed customer expectations.
Overview
7
7
years of professional experience
Work History
Waitress Trainee
Fish City Grill
Burleson, Texas
02.2024 - 12.2024
- Greeted customers and provided menus to streamline their ordering experience.
- Conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting to enhance service quality.
- Provided guidance to new waiters in learning the menu items and their ingredients.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Warehouse Worker
Amazon
Mansfield, TX
05.2023 - 01.2024
- Received and tracked incoming inventory shipments to ensure accurate stock levels.
- Organized warehouse space to maximize storage capacity and facilitate easy access to products.
- Assembled orders according to customer requests.
- Performed cycle counts to verify inventory accuracy and prevent stock discrepancies.
Sales Associate
Best Buy
Mansfield, TX
01.2022 - 05.2023
- Greeted customers, delivering personalized service to enhance shopping experience.
- Provided detailed product information, assisting customers in making informed purchasing decisions.
- Provided accurate information about products, prices and services.
- Tracked sales performance metrics to identify trends in the marketplace.
Design Engineer
Louis Vuitton - LVMH
Alvarado, TX
07.2021 - 01.2022
- Analyzed product designs to enhance manufacturability, optimize costs, and meet performance requirements.
- Conducted design reviews ensuring compliance with standards and alignment with customer specifications.
- Provided engineering support to production personnel, facilitating smoother manufacturing processes.
- Created technical reports to summarize analysis findings and highlight ways to improve project or particular components.
Machine Operator
Delworth
Crowley, TX
09.2020 - 07.2021
- Set up and operate machine tools to produce precision parts and instruments.
- Monitored feed and speed of machines to ensure optimal machining process.
- Checked product accuracy with measuring instruments including calipers, micrometers, and gauges to maintain quality standards.
- Troubleshot equipment and process malfunctions to minimize downtime and maintain production flow.
Cashier
Ross Dress for Less
Burleson, TX
11.2019 - 08.2020
- Greeted customers and addressed inquiries about store products and services, enhancing customer experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and had sufficient change.
Hairstylist
Great Clips
Burleson, TX
03.2018 - 09.2019
- Greeted customers, answered phones, and booked appointments to ensure smooth salon operations.
- Provided personalized consultations to clients regarding desired hairstyles and tailored hair care solutions.
- Recommended products to clients based on their individual needs.
- Greeted customers, answered phones and booked appointments.
- Supported team members by helping manage high customer volume during peak times. with busy periods in the salon.
- Recommended suitable products to clients based on individual hair types and care routines.
Education
High School Diploma -
Joshua High School
Joshua, TXSkills
- Table Service Techniques
- Food Safety Practices
- Food safety
- Customer Service
- Complaint resolution
- Upselling Techniques
- Booking coordination
- Cash management
Timeline
Waitress Trainee
Fish City Grill
02.2024 - 12.2024
Warehouse Worker
Amazon
05.2023 - 01.2024
Sales Associate
Best Buy
01.2022 - 05.2023
Design Engineer
Louis Vuitton - LVMH
07.2021 - 01.2022
Machine Operator
Delworth
09.2020 - 07.2021
Cashier
Ross Dress for Less
11.2019 - 08.2020
Hairstylist
Great Clips
03.2018 - 09.2019
High School Diploma -
Joshua High School