Mackenzie Short
Buda,TX
Summary
Observant Babysitter dedicated to nurturing and developing children of various ages. Hardworking and reliable individual with a strong work ethic and good social skills. Highly organized with a team-oriented mentality to achieve any tasks. Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations.
Overview
5
5
years of professional experience
Work History
Host
Saltlick Barbeque
Driftwood, TX
05.2024 - Current
- Directed patrons to lounges and waiting areas.
- Accepted payments from guests for dine-in and take-out foods.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Resolved conflicts between customers when necessary.
- Monitored dining area to assess server capacity and estimate wait times.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Greeted customers, answered questions and recommended specials to increase profits.
Personal Babysitter
Trey & Sarah Miller
Buda, Texas
01.2020 - 07.2024
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Checked homework and assisted with schoolwork and studying.
- Fostered learning by creating educational games and projects.
- Responsibly watched children while parents were out.
- Monitored children's safety and well-being to prevent accidents and falls.
Fountain Worker
Sonic
Buda, TX
05.2023 - 08.2024
- Restocked beverage supplies as needed throughout the day.
- Processed payments on cash register and counted back bills and change to patrons.
- Organized work area, including counters and shelves, to maintain a neat appearance.
- Resolved customer complaints in a timely manner.
- Maintained safe food handling practices to prevent germ spread.
Assistant
Keller Williams "The Bara Team"
Austin, TX
05.2022 - 06.2023
- Assisted with set up for social events and food deliveries.
- Greeted guests and vendors to assist in navigating space.
- Broke down boxes for garbage and recycling.
- Answered incoming calls and recorded accurate messages.
Education
General Courses
Moe & Gene Johnson High School
Buda, TX05.2025
Skills
- Activities Planning
- Social Integration
- Meal Preparation
- Child Safety
- Promoting Good Behavior
- Academic Support
- Housekeeping and Cleaning
- Dependable and Responsible
- Event planning
- Team collaboration
- Food safety practices
- Safe food handling
- Front of house organization
- Complaint handling
- Dining room oversight
- Reservation management
- Effective multitasking
- Guest greeting and seating
Affiliations
- Played select basketball for 6 years
- Played basketball in high school all 4 years, 2 years on JV and 2 on Varsity.
Timeline
Host
Saltlick Barbeque
05.2024 - Current
Fountain Worker
Sonic
05.2023 - 08.2024
Assistant
Keller Williams "The Bara Team"
05.2022 - 06.2023
Personal Babysitter
Trey & Sarah Miller
01.2020 - 07.2024
General Courses
Moe & Gene Johnson High School
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