MACKENZIE SMITH
Hewlett
Summary
With a lifelong passion for Entertainment and the Arts, I treat every opportunity as a way to grow my skills and learn from different experiences. I am reliable and dedicated in each role I accept, pushing myself every day to be the best I can be. I believe my skills and values align with NBCU and would make me a great fit for the Page program.
Overview
4
4
years of professional experience
Work History
Production Assistant
Watch What Happens Live! / Embassy Row
New York, NY
05.2026 - Current
- Assisted on production days by filling in for talent during rehearsals, providing talent with drinks and other requests, and running errands as needed.
- Responsible for tasks in the studio including setting up for meals, setting up/breaking down green rooms, picking up packages, taking inventory, and keeping the space organized.
Receptionist
The Ambiance Salon
Hewlett, NY
10.2025 - Current
- Maintained the database for the salon, booking clients and ensuring accurate information in the system.
- Provided excellent customer service over-the-phone and in-person, balancing tasks and fixing issues efficiently.
- Assisted with secondary projects such as seasonal decoration and graphic design for the salon.
Server & Special Events Staff
Shore House Bar & Grill
Long Beach, NY
05.2024 - Current
- Served a variety of high-volume events, including private parties, sporting events, karaoke nights, and live music, ensuring smooth service and guest satisfaction.
- Delivered prompt, attentive service by greeting guests, taking orders, running food and drinks, and addressing customer needs with professionalism
Front of House Staff
The Public Theater
New York, NY
07.2025 - 09.2025
- Supported audience experience for the summer season, including the production of Twelfth Night, Patron Dinners, and the Hamilton 10-Year Anniversary Film Screening.
- Served in multiple operational roles: Ambassador, Stage Monitor, Ticket Taker, and Usher.
- Collaborated with staff and volunteers to uphold The Public Theater’s standards of accessibility, hospitality, and community engagement.
Film Journalist & Festival Staff
NYC Short Comedy Film Festival / NYC Short Documentary Film Festival
New York, NY
04.2025 - 06.2025
- Screened films and developed structured Q&A discussions for filmmakers and talent.
- Hosted post-screening panels, leading live discussions and managing time and audience engagement.
Social Media Manager & Festival Staff
New York City Independent Film Festival
New York, NY
04.2025 - 06.2025
- Increased overall social media engagement by 57.7% through data-driven content development and strategic audience engagement initiatives, producing 7 of the top 10 highest-performing posts across Instagram and Facebook.
- Designed and published original graphics and social content, maintaining a consistent posting cadence throughout the festival to maximize visibility and engagement.
- Led sessions and supported execution of major festival events, including check-in, Q&A moderation, on-site coordination, and logistics for the opening night ceremony and awards ceremony, ensuring a seamless and timely experience for talent and guests.
Videographer
Pegasus Promotions at AMA UCF
Orlando, FL
02.2025 - 05.2025
- Selected as a videographer for Pegasus Promotions, a marketing agency created by the American Marketing Association at UCF.
- Captured and curated photo and video content during team meetings and events to spotlight internal initiatives and foster engagement.
- Produced short-form video content, including Instagram Reels and TikTok posts.
- Participated in on-site client “content days” to film and photograph client locations, capturing brand visuals, staff interactions, and the customer experience.
Secretary
Psi Mu Chapter of Chi Omega Women’s Fraternity
Orlando, FL
11.2023 - 11.2024
- Maintained comprehensive records including member rosters, calendars, attendance reports, and official documentation.
- Produced detailed weekly meeting minutes and distributed executive communications.
- Implemented incentive-based engagement program to increase event participation and operational accountability.
- Participated in national leadership training to elevate governance standards and operational efficiency.
Head of Events/Outreach
Project Spotlight UCF
Orlando, FL
08.2022 - 04.2024
- Served on executive board of UCF’s developmental theatre organization, driving organizational growth and campus engagement.
- Conceptualized and executed fundraising and community events, coordinating budgets, vendors, and promotional strategy.
- Partnered with marketing teams to increase visibility and attendance across campus.
- Produced Winterfest: A Night of New Works and Project Promnight: 20th Anniversary Banquet. Managed full event logistics including venue, catering, guest list, and program execution.
Education
Bachelor of Arts - Theatre Studies
University of Central Florida
Orlando, FL05-2025
Certificate in Entertainment Management -
Rosen College of Hospitality Management
Orlando05-2025
Skills
- Microsoft Excel (reporting, tracking, data organization)
- Microsoft PowerPoint & Word
- Social Media Analytics & Performance Tracking
- Client Communication & Service
- Team Collaboration
- Time Management
- Detail-Oriented with Strong Organizational Skills
Timeline
Production Assistant
Watch What Happens Live! / Embassy Row
05.2026 - Current
Receptionist
The Ambiance Salon
10.2025 - Current
Front of House Staff
The Public Theater
07.2025 - 09.2025
Film Journalist & Festival Staff
NYC Short Comedy Film Festival / NYC Short Documentary Film Festival
04.2025 - 06.2025
Social Media Manager & Festival Staff
New York City Independent Film Festival
04.2025 - 06.2025
Videographer
Pegasus Promotions at AMA UCF
02.2025 - 05.2025
Server & Special Events Staff
Shore House Bar & Grill
05.2024 - Current
Secretary
Psi Mu Chapter of Chi Omega Women’s Fraternity
11.2023 - 11.2024
Head of Events/Outreach
Project Spotlight UCF
08.2022 - 04.2024
Bachelor of Arts - Theatre Studies
University of Central Florida
Certificate in Entertainment Management -
Rosen College of Hospitality Management