MacKenzie Smith
Yuma,CO
Summary
Results-driven professional with expertise in customer service, compliance adherence, and cash handling. Proven ability to improve efficiency and enhance customer satisfaction.
Overview
13
13
years of professional experience
Work History
Caddy Shack Attendant & Tournament Director
Indian Hills Golf Course
Yuma, Colorado
05.2026 - Current
Teller Supervisor
Bank of Colorado
Yuma, Colorado
01.2020 - 02.2026
- Supervised daily teller operations and ensured compliance with banking regulations.
- Provided daily supervision and guidance to teller staff, ensuring compliance with bank policies and procedures.
- Implemented new procedures to improve efficiency in teller services.
- Monitored cash flow and balanced cash drawers at the end of each shift.
- Conducted regular audits to maintain accuracy in transactions and records.
- Managed and balanced cash vault, audits, and general ledger accounts.
- Filed yearly Personal Property Taxes with the county
Teller
Bank of Colorado
Yuma, Colorado
11.2013 - 01.2020
- Processed customer transactions accurately and efficiently at Bank of Colorado.
- Assisted customers with inquiries regarding accounts and services offered.
- Promoted bank products to enhance customer satisfaction and engagement.
- Resolved customer complaints swiftly to maintain positive relationships.
- Maintained confidentiality of customer information in all transactions.
- Built and maintained client relationships through quality, personalized interactions.
Education
High School Diploma -
Yuma High School
Yuma, CO05-2012
Skills
- Customer service
- Cash handling
- Compliance adherence
- Transaction processing
- Tournament coordination
- Relationship management
- Team leadership
- Effective communication
- Time management
- Event management
Timeline
Caddy Shack Attendant & Tournament Director
Indian Hills Golf Course
05.2026 - Current
Teller Supervisor
Bank of Colorado
01.2020 - 02.2026
Teller
Bank of Colorado
11.2013 - 01.2020
High School Diploma -
Yuma High School