Mackenzie Spangler
Mechanicsville,VA
Summary
I'm a driven, ambitious, and eager student at J. Sargeant Reynolds Community College, planning to transfer to Virginia Tech to pursue a bachelor's degree in Multimedia Journalism. My ability to think quickly, communicate effectively, and collaborate makes me a strong fit for fast-paced professional environments. I believe my broad experience in customer service and hospitality will be highly beneficial in this field. A few of my greatest passions are literature, live music, and broadcast media.
Overview
4
4
years of professional experience
Work History
Server and Hostess
Roma Ristorante Italiano
08.2021 - Current
- Answering the phone professionally.
- Being well-informed about the menu to answer any questions and provide recommendations.
- Delivering meals and beverages to customers in a timely manner.
- Ensuring customers are satisfied and resolving any issues.
- Following food safety and sanitation standards.
- Recording orders accurately, including those with special requests.
- Packing orders and sending them out.
- Processing payments via cash, credit card, or gift cards.
- Welcoming and seating customers.
- Working with fellow servers and kitchen staff to guarantee excellent service.
Lifeguard
Burkwood Swim & Racquet Club
05.2022 - 09.2022
- Educating visitors on the importance of following the rules and safe swimming practices.
- Ensuring the safety of all guests by monitoring the water and surrounding areas.
- Inspecting and maintaining rescue equipment, first aid supplies, and the cleanliness of the pool area.
- Participating in regular training sessions to keep skills sharp and stay updated on the latest safety rules.
- Reporting and documenting any rescues, incidents, or maintenance issues to management.
Education
Associate of Science - General Studies
J. Sargeant Reynolds Community College
Richmond, VA05-2025
High School Diploma -
Mechanicsville High School
Mechanicsville, VA06-2023
Skills
- Teamwork
- Flexibility
- Communication
- Time Management
- Attention to Detail
- Professional Manner
Timeline
Lifeguard
Burkwood Swim & Racquet Club
05.2022 - 09.2022
Server and Hostess
Roma Ristorante Italiano
08.2021 - Current
Associate of Science - General Studies
J. Sargeant Reynolds Community College
High School Diploma -
Mechanicsville High School
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