Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mackenzie Sullivan

Rochester

Summary

Dynamic and results-driven professional with a strong background in customer service at Seneca Park Zoo. Proven ability to enhance customer experiences through effective problem-solving and teamwork. Skilled in managing logistics and organizing events, while maintaining high standards of cleanliness and safety. Committed to fostering positive community engagement and satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Seneca Park Zoo
03.2024 - 08.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of sales floor to promote a welcoming environment.
  • Supported inventory management by restocking shelves and tracking product availability.

Birthday Party Host

Seneca Park Zoo
08.2023 - 08.2025
  • Coordinated with parents to customize party themes and manage logistics efficiently.
  • Managed setup and teardown of party spaces, maintaining cleanliness and safety standards.
  • Supervised games and activities, fostering teamwork and inclusivity among participants.

Volunteer

Irondequoit Community Cupboard
11.2024 - 05.2025
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.

Intern

Our Lady of Mercy Catholic School
09.2024 - 01.2025
  • Cataloged and organized library materials to improve accessibility and efficiency.

Education

Environmental Design, Policy, And Planning

Stony Brook University
Stony Brook, NY
05-2029

High School Diploma -

Our Lady of Mercy School For Young Women
Rochester, NY
06-2025

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Time management

Certification

  • Certified CPR/AID trained as of January 2025

Timeline

Volunteer

Irondequoit Community Cupboard
11.2024 - 05.2025

Intern

Our Lady of Mercy Catholic School
09.2024 - 01.2025

Retail Sales Associate

Seneca Park Zoo
03.2024 - 08.2025

Birthday Party Host

Seneca Park Zoo
08.2023 - 08.2025

Environmental Design, Policy, And Planning

Stony Brook University

High School Diploma -

Our Lady of Mercy School For Young Women

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