Mackenzie Townley
Roanoke,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions.
Overview
8
8
years of professional experience
Work History
CNA
ACG HOPICE
02.2024 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted patients with daily living activities, promoting independence and dignity.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
CNA
LewisGale Hospital Montgomery
09.2020 - 01.2024
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
CNA
New River Medical Group
07.2022 - 07.2023
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Transported patients between rooms and appointments or testing locations.
- chart on patients and help providers with injections and biopsy
- chart on the patients health and pull over medications and send them to the pharmacy under the provider care .
CNA
Medi Home Health And Hospice
09.2018 - 03.2021
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Facilitated personal hygiene management, feeding and ambulation.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
CNA
Radford Health & Rehab Center
01.2017 - 08.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented patient information and care activities in electronic health record.
Education
High School Diploma -
Pulaski County Senior High School
Dublin, VA05.2018
Skills
Patient Costumer services
- Responding to Emergencies
- Medical Records Management
- Critical Thinking
- Patient Relationship-Building
- Inpatient Care
- Medical Condition Coding Software
- Monitor Vitals
- Microsoft Office
- Microsoft Excel
- Pediatrics
- Medicines
- Computer skills charting sending medical record and receiving
- Sending in medications for providers and the doctors
- Troubleshooting
- Learning Strategies
- Customer engagement
- Relationship building
- High school high school
References
Doc Kaatz MD- 5405770876
Jay rupe office manger- 5409800550
Jen Red RN- 5404400336
Heather- 5406166859
Timeline
CNA
ACG HOPICE
02.2024 - Current
CNA
New River Medical Group
07.2022 - 07.2023
CNA
LewisGale Hospital Montgomery
09.2020 - 01.2024
CNA
Medi Home Health And Hospice
09.2018 - 03.2021
CNA
Radford Health & Rehab Center
01.2017 - 08.2018
High School Diploma -
Pulaski County Senior High School
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