Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Tully

475 N Graytown Rd #2, Saint Hedwig,Texas

Summary

Computer Science student with a strong academic background and a passion for teaching math. Seeking a math tutor position at Mathnasium to apply my mathematical expertise, technical skills, and dedication to helping students excel.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Four Points Stop
03.2020 - 07.2023
  • Provided exceptional customer service, resulting in 20% increase in customer satisfaction ratings.
  • Collaborated with team members to streamline operations, reducing service times by 15% during peak hours.
  • Maintained professionalism and adaptability when handling demanding customers, leading to 10% decrease in customer complaints.

Information Technology Intern

East Central Highschool
06.2020 - 08.2020
  • Gained hands-on experience with server management, switches, routers, and troubleshooting
  • Worked closely with mentors to enhance technical expertise, a valuable asset for future IT roles.

Camp Counselor

Hill Country Karate
07.2019 - 07.2019
  • Led a group of 20 young martial artists, fostering teamwork and competitive spirit, resulting in increased team collaboration and individual performance.
    - Organized and supervised camp events, leading the youngest group to achieve a second-place ranking among all age groups.
    - Enhanced leadership, mentoring, and motivational skills, leading to improved camper engagement and participation.

Education

Bachelor of Science - Computer Science (Intended)

University of Texas
San Antonio, Texas
05.2025

Skills

  • Strong mathematical foundation encompassing algebra, geometry, calculus, and Boolean algebra
  • Programming skills with proficiency in C
  • Excellent interpersonal skills, honed through customer service and teamwork
  • Effective problem-solving ability and adaptability in fast-paced environments
  • Hands-on IT experience and troubleshooting expertise
  • Group and Individual Instruction

Timeline

Information Technology Intern

East Central Highschool
06.2020 - 08.2020

Customer Service Representative

Four Points Stop
03.2020 - 07.2023

Camp Counselor

Hill Country Karate
07.2019 - 07.2019

Bachelor of Science - Computer Science (Intended)

University of Texas

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Mackenzie Tully