Mackenzie Ullom
Arlington,VA
Summary
Dynamic and results-driven multitasker with excellent work ethic and a track record of success. Known for outstanding communication skills, adept at building rapport with clients and colleagues alike.
Excels in identifying customer needs and delivering tailored solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Real Estate Sales Associate
Koch Team
10.2023 - 03.2024
- Facilitated the Sale of over $15M in real estate
- Leveraged intimate knowledge of each property's selling points to communicate the value proposition to prospective buyers.
- Conducted open houses to showcase properties, generating interest and attracting potential buyers.
- Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
- Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
- Prepared and presented contracts and other legal documents to clients.
Hostess
Giselle
07.2023 - 12.2023
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Coordinated closely with event planners for successful execution of private functions held at the restaurant.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Realtor Sales Associate
Compass
12.2022 - 10.2023
- Advised and informed prospective clients on current market activities and conditions.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Increased client satisfaction by providing exceptional customer service in all real estate transactions.
Technical Support Intern
Blue Triangle Technologies
05.2021 - 08.2021
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Documented reported faults and bugs for referral to development staff's use in iterative updates.
- Performed root cause analysis of reported issues to decisively discern and enact corrections.
- Updated/ fixed bugs in over 200 accounts daily.
Marketing Intern
Blue Triangle Technologies
05.2020 - 08.2020
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Contributed to mock-ups, email campaigns and social media content.
- Designed dynamic posters and digital media for sales and advertising.
- Developed ads targeting specific users for key promotions.
- Generated reports detailing campaign performance, customer engagement and engagement trends.
Hostess / Server
Liberty BBQ
01.2017 - 06.2020
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Marketing Intern
Blue Triangle Technologies
05.2019 - 08.2019
- Designed and presented social media campaign ideas.
- Assisted in managing corporate social media channels.
- Performed market analysis and researched latest trends.
- Created engaging content for Pinterest, Facebook and Instagram.
- Tracked social media trends and adapted to attract target follower demographic.
- Used Adobe Creative Suite to design initial campaign concepts.
Intern
Blue Triangle Technologies
05.2018 - 08.2018
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Achieved management recognition by designing and implementing special project during internship.
Education
Bachelor of Arts in Communications - Advertising & Computer Science
The University of Alabama
Tuscaloosa, AL05.2022
Skills
- Client Relationship Management
- Relationship Building
- Excellent people skills
- Conflict Resolution
- Strong Communication
- Microsoft Operating Systems
- Adobe Photoshop
- Computer Proficiency
Certification
- HubSpot Academy Inbound Marketing certified
- Licensed Florida Real Estate Agent
Timeline
Real Estate Sales Associate
Koch Team
10.2023 - 03.2024
Hostess
Giselle
07.2023 - 12.2023
Realtor Sales Associate
Compass
12.2022 - 10.2023
Technical Support Intern
Blue Triangle Technologies
05.2021 - 08.2021
Marketing Intern
Blue Triangle Technologies
05.2020 - 08.2020
Marketing Intern
Blue Triangle Technologies
05.2019 - 08.2019
Intern
Blue Triangle Technologies
05.2018 - 08.2018
Hostess / Server
Liberty BBQ
01.2017 - 06.2020
Bachelor of Arts in Communications - Advertising & Computer Science
The University of Alabama