Mackenzie Venis
U-Haul International
Peoria,AZ
14
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Lead Payroll Administrator
5 Years 11 Months- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Documented and processed garnishments child support orders.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Managed payroll data entry and processing for 32,000 employees to comply with predetermined company guidelines.
- Uploaded time records into Workday and made adjustments to create accurate database for payroll processing functions.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Employed error identification and audit tools to effectively resolve payroll discrepancies.
- Collaborated with technology programmers to remedy system problems to achieve timely employee payments.
Account Specialist
2 Years- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Set up new customer accounts and updated existing profiles with latest information.
- Adhered to standards of quality and service as well as all compliance requirements.
- Placed new customer orders and scheduled appointments.
- Documented customer habits and preferences and recommended product and service updates to management.
- Proposed additional service options to clients to capitalize on upsell opportunities.
- Worked independently with minimal supervision.
- Built relationships with customers and community to promote long term business growth.
Shift Supervisor
9 Years 8 Months- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Applied security, safety and loss prevention strategies during shifts.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma
Skills
Workday
Payroll Policies and Procedures
Payroll Auditing
Resolving Discrepancies
Training New Hires
Administering Payroll
Discrepancy Reconciliation
Typing and 10-Key Entry
Child Support Orders
Weekly Payroll Processing
Timeline
Lead Payroll Administrator
U-Haul International
11.2020 - CurrentRead More
Account Specialist
Lifetouch Portrait Studios
11.2018 - 11.2020Read More
Shift Supervisor
Starbucks
02.2011 - 10.2020Read More
Capistrano Valley High School
High School Diploma
Read More