MacKenzie Whitby
Houston,TX
Summary
Qualified Military Police Officer with 3 years of committed experience maintaining secure environments while leading diligent security details to minimize crime. Proven leader with exceptional attention to detail and demonstrated success closely monitoring infractions, security threats and suspicious activities. Goal-oriented and meticulous professional with active Secret security clearance.
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Security Officer
Houston Methodist
Houston, TX
12.2023 - Current
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Military Police Soldier
United States Army Reserve
Davenport, IA
07.2021 - Current
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Implemented tactics, procedures, and techniques for defense systems.
- Suppressed or neutralized enemies using small-arms, light artillery, and drone weaponry.
- Executed search and seizure operations in strict accordance with applicable laws and regulations.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Utilized surveillance equipment to monitor security of personnel and property.
Head Food Runner
Thyme Kitchen & Craft Beer
Peoria, IL
04.2018 - 07.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cleaned and sanitized food preparation and serving areas.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Restocked food supplies in kitchen and organized storage areas.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Kept detailed knowledge of and followed all food safety guidelines.
- Cultivated warm relationships with regular customers.
- Cleared tables immediately after guests left in preparation for next party.
- Greeted customers and provided outstanding customer service.
- Collaborated well with other food runners to deliver orders accurately.
Education
High School Diploma -
Peoria High School
Peoria, IL05.2021
Skills
- Conflict De-Escalation
- Emergency Call Response
- Defensive Tactics
- Counterterrorism
- Guest Engagement
- Food Inspection
- Supply Restocking
- Food Running
- Order Management
- Table Setting
- Table Bussing
- Safe Food Handling
- Relationship Management
- Order Accuracy
- Food Safety Understanding
- Hospitality Service Expertise
Timeline
Security Officer
Houston Methodist
12.2023 - Current
Military Police Soldier
United States Army Reserve
07.2021 - Current
Head Food Runner
Thyme Kitchen & Craft Beer
04.2018 - 07.2021
High School Diploma -
Peoria High School