Mackenzie Williams
Stockbridge
Summary
Assisted teams in organizing tasks and maintaining schedules to enhance productivity. Supported efforts to build strong relationships with clients and colleagues. Contributed positive energy and teamwork in collaborative environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Edustaff
Stockbridge, MI
08.2025 - Current
- Adapted lesson plans to meet diverse student needs and learning styles.
- Managed classroom behaviors to create supportive learning environments.
- Collaborated with teachers to ensure continuity of instruction during absences.
- Developed effective communication with students, parents, and staff to enhance educational experience.
Reading Tutor
BEYOND BASICS
Stockbridge, MI
06.2024 - Current
- Assist students with reading, comprehension and writing
Special Education Paraprofessional
Stockbridge Community Schools
Stockbridge, MI
09.2022 - 07.2024
- Assisted in creating a positive and inclusive learning environment for all students through behavior management techniques
- Provided one-on-one support to students with special needs in the classroom to assist with academic and social development
- Maintained accurate documentation of student progress and communicated regularly with parents and school staff
Paraprofessional
Chelsea School District
Chelsea, MI
09.2021 - 02.2022
- I work with students in the classroom to help them be successful.
Medical Receptionist
IHA OB/GYN
Ann Arbor, MI
01.2021 - 09.2021
- Started externship in January. I have done scheduling, check in, check out, phone etiquette and patient care! I have also started learning more of the billing aspects of the job!
Assistant Teacher
Mason preschool and childcare
Mason, MI
11.2019 - 08.2020
- Taking care of the kids, teaching the preschool kids
Jewelry Consultant
Zales - The Diamond Store
Howell, MI
09.2018 - 11.2019
- Selling
Sales Associate
Lbrands
Okemos, MI
08.2017 - 02.2018
- Cashier duties, stocking, sales, customer service and clean up
Education
No Degree - Liberal Arts Transfer (pursuing Nursing)
Washtenaw Community College
Ann Arbor, MINo Degree - Medical Billing And Coding
Careerquest
Lansing, MINo Degree - Biology
Floridia State of Jacksonville
Jacksonville, FLNo Degree - Biology
Madonna University
Livonia, MIHigh school - undefined
Stockbridge High School
Stockbridge, MI06.2018
Skills
- Leveraged advanced computer skills to enhance operational efficiency
- Assisted in classifying medical diagnoses using ICD-10 codes Supported healthcare teams in maintaining accurate patient records Contributed to the organization of coding documentation for compliance purposes
- Leveraged comprehensive anatomy knowledge to enhance educational programs
- Executed strategic initiatives to drive organizational growth
- Assisted in managing electronic medical record systems to streamline patient data access Supported healthcare teams in utilizing EMR systems for improved patient care Contributed to training staff on EMR functionalities to enhance operational efficiency
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently
- Managed scheduling operations to optimize resource allocation and team productivity
- Mastered medical terminology to enhance communication within healthcare teams
- Assisted in coding procedures for accurate billing and documentation Supported healthcare teams in understanding CPT coding guidelines Contributed to maintaining compliance with coding standards
- 1 Mastered and implemented phone etiquette protocols over six years, ensuring professional communication standards
- Assisted in organizing and maintaining medical records for efficient retrieval Supported healthcare teams by ensuring accurate documentation of patient information Contributed to the management of patient data to enhance service delivery
- Oversaw daily operations within medical office to ensure efficient patient flow
- Assisted students with special needs in daily activities Supported teachers in implementing individualized education plans Collaborated with parents to address student challenges
- Assisted patients with scheduling appointments and managing inquiries Supported medical staff by maintaining organized patient records Facilitated communication between patients and healthcare providers
- Assisted in maintaining compliance with HIPAA regulations to protect patient information Supported training initiatives for staff on HIPAA policies and procedures Aided in the development of documentation to ensure adherence to privacy standards
- Executed accurate data entry processes to ensure information integrity
- Executed insurance verification processes to ensure accurate patient billing
- Delivered exceptional patient service by addressing inquiries and resolving concerns promptly
- Directed strategic communications initiatives over five years to enhance organizational visibility
Certification
CPR Certification
Additional Information
I am very passionate about anything I put my mind to do. I love helping people. My end goal is to become a nurse practitioner, and my hopes are to find a job that I can call home while pursuing my long journey to finishing school while raising a family!
Timeline
Substitute Teacher, K-12
Edustaff
08.2025 - Current
Reading Tutor
BEYOND BASICS
06.2024 - Current
Special Education Paraprofessional
Stockbridge Community Schools
09.2022 - 07.2024
Paraprofessional
Chelsea School District
09.2021 - 02.2022
Medical Receptionist
IHA OB/GYN
01.2021 - 09.2021
Assistant Teacher
Mason preschool and childcare
11.2019 - 08.2020
Jewelry Consultant
Zales - The Diamond Store
09.2018 - 11.2019
Sales Associate
Lbrands
08.2017 - 02.2018
High school - undefined
Stockbridge High School
No Degree - Liberal Arts Transfer (pursuing Nursing)
Washtenaw Community College
No Degree - Medical Billing And Coding
Careerquest
No Degree - Biology
Floridia State of Jacksonville
No Degree - Biology
Madonna University