Mackenzie Woods
Rosenberg,TX
Summary
Motivated and ambitious job seeker with a strong work ethic and exceptional interpersonal skills, eager to embrace new challenges and contribute to company goals. Demonstrates adaptability and the ability to work independently, quickly mastering new skills to drive success. Seeking a position that offers opportunities for professional growth while actively supporting organizational objectives.
Overview
2
2
years of professional experience
Work History
Front Desk Medical Receptionist
Av Imaging PLLC
Sugar Land, TX
08.2024 - Current
- Greeted patients, verified insurance information and collected copays.
- Scheduled appointments, managed patient records and updated medical histories.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Provided customer service to patients including answering questions about treatments or services offered by the practice.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Processed payments, reconciled accounts receivable reports and generated invoices for services rendered.
- Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
- Entered insurance, demographics and health history into patient database.
- Ordered and maintained supply inventory for medical office.
Sales Representative
Daniels jewelers
Sugar Land, TX
04.2023 - Current
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Presented products and services to prospective and existing customers to meet client needs.
- Contacted new and existing customers to outline benefits of products.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
Waitress
The pub fountains
Stafford, TX
08.2022 - Current
- Presented food and beverages to guests at tables.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
Needville High School
Needville, TX05.2020
Skills
- Front Office Management
- Customer Service
- Organizational Skills
- Administrative Support
- Appointment Scheduling
- Data Entry
- Communication Skills
- Microsoft Excel
- Customer and client relations
Timeline
Front Desk Medical Receptionist
Av Imaging PLLC
08.2024 - Current
Sales Representative
Daniels jewelers
04.2023 - Current
Waitress
The pub fountains
08.2022 - Current
High School Diploma -
Needville High School
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