MacKenzie Young
Cadiz,KY
Summary
Motivated Communication Disorders student wanting to relocate for graduate school. Looking for a school to support her commitment to delivering patient-centered care within collaborative healthcare teams. Available to relocate upon graduation in May 2026.
Overview
4
4
years of professional experience
Work History
Student Office Assistant
Murray State University
Murray, KY
01.2024 - Current
- Provided administrative support in academic setting, streamlining processes and facilitating effective communication.
- Managed confidential student and departmental information, ensuring data integrity and compliance with ethical standards.
- Assisted faculty and students with inquiries and scheduling, enhancing service delivery and expediting problem resolution.
Server/Hostess/ToGo/Expo
Texas Roadhouse
Murray, KY
10.2023 - Current
- Resolved guest complaints promptly, enhancing overall satisfaction.
- Managed time efficiently while multitasking to ensure smooth service flow.
- Collaborated with team members to provide consistent, high-quality service.
Server/Hostess
Harper House
Cadiz, KY
10.2021 - Current
- Delivered attentive, client-centered service in fast-paced environment, enhancing customer satisfaction and creating memorable dining experiences.
- Coordinated with team members to ensure timely, seamless service, supporting efficient operations and elevating guest satisfaction.
- Upheld high standards of cleanliness and organization while managing multiple responsibilities under pressure, fostering a welcoming atmosphere.
Education
Bachelor of Science - Communication Sciences And Disorders
Murray State University
Murray, KY05-2026
Skills
- Administrative support
- Appointment scheduling
- Customer service
- Confidential information handling
- Medical terminology
- Typing proficiency
- Multi-line phone systems
- Time management
- Organizational skills
- Problem solving
- Team collaboration
- Verbal and written communication
- Interpersonal skills
- Quick learner
Field Exposure and Training
Speech and Hearing Clinic
- Assisting with speech and hearing screenings
- Aided with speech therapy sessions in clinic and preschool
- Observing Speech Language Pathologists and Audiologists
Nursing Home / Assisted Living
- Social interaction with residents
- Activity coordination
- Mealtime assistance
Certified Nursing Aide Education (Not Certified)
- Completed foundational training in basic patient care and safety procedures
- Practiced taking and recording vital signs (blood pressure, pulse, respirations, temperature)
- Gained experience in infection control, patient positioning, and activities of daily living support
Timeline
Student Office Assistant
Murray State University
01.2024 - Current
Server/Hostess/ToGo/Expo
Texas Roadhouse
10.2023 - Current
Server/Hostess
Harper House
10.2021 - Current
Bachelor of Science - Communication Sciences And Disorders
Murray State University