Mackenzie Grosos
Fayetteville,NC
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
6
6
years of professional experience
Work History
CNA II
Cape Fear Valley Medical Center
Fayetteville, NC
02.2022 - Current
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Educated patients on self-care techniques that would help them maintain their independence.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted patients with bathing and dressing to promote personal hygiene.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
CNA 2
Village Green Health & Rehab
Fayetteville, NC
06.2021 - 12.2022
- Assisted patients in ambulation and transfers using proper body mechanics.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
Administrative Assistant
Mending Minds Behavioral Health
Fayetteville, NC
07.2020 - 06.2021
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
CNA
The Residence at Timber Pines
Brooksville, FL
07.2018 - 06.2020
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Documented patient care services by charting in designated areas.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Education
CNA II - Healthcare
Fayetteville Technical Community College
Fayetteville, NC02-2021
CNA I - Healthcare
Fayetteville Technical Community College
Fayetteville, NC08-2018
High School Diploma -
Jack Britt High School
Fayetteville, NC04-2016
Skills
- Compassionate communication
- Patient Care
- Basic Life Support
- Vital signs monitoring
- Maintaining confidentiality
- Patient-focused care
- Electronic Charting
- Collecting specimens
- Documentation expert
- HIPAA Compliance
- Compassionate
References
References available upon request.
Timeline
CNA II
Cape Fear Valley Medical Center
02.2022 - Current
CNA 2
Village Green Health & Rehab
06.2021 - 12.2022
Administrative Assistant
Mending Minds Behavioral Health
07.2020 - 06.2021
CNA
The Residence at Timber Pines
07.2018 - 06.2020
CNA II - Healthcare
Fayetteville Technical Community College
CNA I - Healthcare
Fayetteville Technical Community College
High School Diploma -
Jack Britt High School