Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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MACKENZIE J LAKE

Temecula,USA

Summary

Energetic & profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with clients. Proficient in acquiring customers and servicing accounts to promote consistent revenue growth. Expert Salesforce user, skillful in lead optimization and customer problem-solving. Bringing top-notch planning and multitasking abilities packaged with industrious and driven approach.

Overview

12
12
years of professional experience

Work History

Client Relationship Manager / Strategic Account Manager

Ernest Packaging Solutions
06.2018 - 10.2023
  • B2B Cold Calling 50+ prospective clients daily, created and executed 10-day route
  • Senior Design Specialist, large equipment capital trained, risk management and business development, account management
  • Develop and maintained book of business.
  • Addressed and resolved customer complaints and issues to improve satisfaction.
  • Identified opportunities to cross or up-sell packaging materials and communicated customer needs to appropriate team.
  • Developed summaries to assess each client's participation level and determine targets for follow-up plans.
  • Exceeded annual revenue goals by 205% through improving client relationships and education.
  • Retained updated knowledge of market competition and related offerings to generate favor for custom packaging.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Sr. Sales Contractor

Garrison Dental Solutions
07.2011 - 12.2023
  • Trade show Sales Manager, Planned and organized Sales Courses and OTS live patient procedures
  • Orchestrated efficient and performance-oriented daily work plan to maximize time usage and customer connections.
  • Educated customers by providing hands-on Strategy Kit demonstrations and explaining benefits and advantages of using Garrison products.
  • Identified new customers by attending trade-shows, networking and performing cold-calls.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Created and deployed successful marketing collateral to highlight offerings and engage customers at appointments, trade shows and networking events.

Field Sales Consultant /Business Development Consultant

Henry Schein Inc
06.2014 - 09.2017
  • Creating and maintaining accounts, Trade shows, marketing, business development, OSHA trainer, HIPPA trainer, lease negotiation, practice sales, digital technology specialist, iOS specialist, supply ordering, cold calling, event coordinator.
  • Maintained responsibility for 200 accounts within assigned territory, consistently touching base to assess needs and satisfaction.
  • Traveled throughout assigned territory to leverage leads and visit existing customers.
  • Conducted research to monitor market conditions and industry competitors.
  • Visited key customers repeatedly to promote retention and relationships.
  • Forecasted sales, developing and evaluating various methods of customer interaction.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.

Sr Sales Representative & Trade Show Manager

Keating Dental Arts
06.2013 - 06.2014
  • Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
  • Increased customer satisfaction ratings by successfully resolving challenges.
  • Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
  • Developed exceptional interpersonal, speaking and listening skills from talking with both customers and upper management.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Identified customer needs by asking appropriate, open-ended questions.

Education

Associates Degree -

Palomar College
Escondido, CA

Certificate -

Dale Carnegie Sales Training 1-3
Orange County, CA

Certificate -

Career Development / Sr Sales Executive Workshop 1-5
Henry Schein Training, Wisconsin

Certificate -

Sales Education – Rookie 101-Veteran 501
Ernest Packaging Training, Los Angeles

High School Diploma -

Escondido High School
Escondido, CA
01.2023

Skills

  • Fortune 500 teammate experience
  • Excellent Sales Techniques Business development experience
  • Equipment/Technology sales expert
  • Prospecting & cold calling in high numbers
  • Team building expert
  • Strategic account development
  • Product training and placement
  • Relationship selling
  • Strong communicator
  • Upselling & consultative selling

Accomplishments

  • Top Sales Rep over 10 times, winning awards and bonuses.
  • Top Stragetic Account Manager Growth 2021.
  • Created strategies to develop and expand existing customer sales, which resulted in a 80% increase in monthly sales.
  • Increased sales volume by adding 100+ new accounts in the assigned territory.
  • Recipient of several prizes and incentive programs for achieving sales goal monthy & quarterly.
  • Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.
  • Outsold senior sales executives at multiple trade shows and selling events.

Timeline

Client Relationship Manager / Strategic Account Manager

Ernest Packaging Solutions
06.2018 - 10.2023

Field Sales Consultant /Business Development Consultant

Henry Schein Inc
06.2014 - 09.2017

Sr Sales Representative & Trade Show Manager

Keating Dental Arts
06.2013 - 06.2014

Sr. Sales Contractor

Garrison Dental Solutions
07.2011 - 12.2023

Associates Degree -

Palomar College

Certificate -

Dale Carnegie Sales Training 1-3

Certificate -

Career Development / Sr Sales Executive Workshop 1-5

Certificate -

Sales Education – Rookie 101-Veteran 501

High School Diploma -

Escondido High School

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