Summary
Overview
Work History
Education
Skills
References
Certifications
Timeline
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MACKINSEY HIGLEY

Palm Harbor,FL

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

7
7
years of professional experience

Work History

BARTENDER

Lefty O'tooles, Rocco's, J.D. Tuckers
03.2023 - 04.2024
  • Served high customer volumes during special events, nights, and weekends
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift

ESTHETICIAN

Definition Salon and Spa
12.2020 - 03.2023
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy
  • Established long-lasting relationships with clients

DISTRIBUTOR

It Works
02.2020 - 12.2020
  • Interact with old/new people on social media daily
  • Grow my team, keeping up with them via Zoom
  • Help customers decide on products based on their needs
  • Track volume and sales to drive team promotions

MODEL AMBASSADOR

Four Sisters Boutique
09.2019 - 03.2020
  • Increased sales and generated more customers to online website and store location with social media use
  • Promote new arrivals and latest deals or promotion through social media stories and posts
  • Always arrive at photoshoots early and prepared to go, while maintaining a bubbly, outgoing and positive personality throughout
  • Being spontaneous and open to anything throughout every shoot including: working well with all other models, being creative with photographer, and working with team social media creator for best content

BARTENDER

Bracco World Cafe & Island Bar
05.2018 - 09.2019
  • Checked identification of customers to verify age requirements for purchase of alcohol
  • Assisted servers with specialty drink orders by preparing on-demand items without delay
  • Kept alcoholic beverages well-stocked and organized to meet expected demands

CHILDCARE WORKER

Angel House Preschool
06.2017 - 08.2017
  • Maintained effective schedule balance between rest periods, active play and instruction
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
  • Met with parents about daily activities, positive developments and issues
  • Monitored entrances and exits to maintain safety and organized environments

SERVER

Hooters
01.2017 - 05.2017
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Greeted and maintained relationships with regular customers
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals

Education

Esthiology - Esthetics

AVEDA INSTITUTE DES MOINES, IA
Des Moines, IA
07.2019

Associate of Business Administration -

DES MOINES AREA COMMUNITY COLLEGE
Ankeny, IA
05.2018

Bachelor of Business - Marketing

COASTAL CAROLINA UNIVERSITY
Conway, SC
05.2017

High School Diploma -

BISHOP HEELAN CATHOLIC HIGH SCHOOL
Sioux City, IA
05.2016

Skills

  • Marketing and advertising
  • Rapport and relationship building
  • Loyal and dependable
  • Hard work ethic with attention to detail
  • Team leader and works well with others
  • POS systems
  • Skincare knowledge
  • Developing promotional concepts

References

  • Matthew Koenig, Mixologist, Memoir, (323) 557-7334, Former Manager
  • Theresa Suits, (607) 745-0060, Mentor
  • Dina Hendel, Owner, CrossFit Charlotte, (704) 519-7942, Family friend

Certifications

  • HydraFacial certified
  • Lash Extension certified
  • KENO certified

Timeline

BARTENDER

Lefty O'tooles, Rocco's, J.D. Tuckers
03.2023 - 04.2024

ESTHETICIAN

Definition Salon and Spa
12.2020 - 03.2023

DISTRIBUTOR

It Works
02.2020 - 12.2020

MODEL AMBASSADOR

Four Sisters Boutique
09.2019 - 03.2020

BARTENDER

Bracco World Cafe & Island Bar
05.2018 - 09.2019

CHILDCARE WORKER

Angel House Preschool
06.2017 - 08.2017

SERVER

Hooters
01.2017 - 05.2017

Esthiology - Esthetics

AVEDA INSTITUTE DES MOINES, IA

Associate of Business Administration -

DES MOINES AREA COMMUNITY COLLEGE

Bachelor of Business - Marketing

COASTAL CAROLINA UNIVERSITY

High School Diploma -

BISHOP HEELAN CATHOLIC HIGH SCHOOL

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