Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Macky Tajik

Charlotte,NC

Summary

Results-driven professional with 10 plus years of high-impact performance in telecommunications, and direct sales. Proven success as an Business SR Sales Specialist and Regional Direct Consumer Sales Manager, consistently exceeding objectives. Skilled in developing and executing sales strategies, building a high-performing team, and driving product solutions in competitive markets. Seeking a leadership role to apply extensive experience and achievements in driving growth for a progressive organization.

Overview

11
11
years of professional experience

Work History

Regional Consumer Direct Sales Manager

Windstream
2023.02 - Current
  • Develops and hires Direct Sales agents Team to sell consumer Fiber internet in multiple states of 15-20 agents
  • Conducts weekly meetings with agents and manager peers to identify the strengths and challenges of daily field experiences.
  • Collaborates with local tech operations, internal engineers, and construction crews to deliver a solid install experience and enhances their daily operations.
  • Follows up on deliverables to ensure service is correctly implemented and the team has delivered a quality install experience.
  • Regularly field coaching and shadowing sessions for new hires low performancers.
  • Works with team lead daily to identify the strengths & weakness of each agent and to better understand sales pitches, discovery and closing.
  • Consistently hit target quota or exceeded 100%.

SR Business Sales Consultant

Windstream
2021.04 - 2023.02
  • Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
  • Delivered post-sale support by addressing issues promptly and ensuring client satisfaction, nurturing long-term business relationships.
  • Collaborated with cross-functional teams to create customized solutions for clients, resulting in increased customer satisfaction and loyalty.
  • Established trust with prospective customers by conducting thorough needs assessments and offering tailored recommendations based on their unique objectives.
  • Exceeded monthly target goal and 3rd in the channel of 2022.

Business Sales Consultant

Windstream
2016.06 - 2021.04
  • Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
  • Responsible for developing new prospect opportunities while nuturing and growing existing customer relationships within assigned region.
  • Delivered persuasive sales pitches and product demonstrations to key decision-makers, securing high-value contracts for the company.
  • Streamlined internal processes for improved efficiency in lead generation, prospecting, and proposal development initiatives.
  • Utilized CRM software to track progress towards established goals accurately while maintaining up-to-date records of all client interactions.
  • Required to plan and attend local functions as a Windstream ambassor to promote and brand the organization.

Business Care and Sales Representive

Windstream
2014.06 - 2016.06
  • Enhanced customer satisfaction by efficiently addressing and resolving concerns in a timely manner.
  • Received and responded to inbound customer inquiries via phone, email.
  • Sold products and services to new and exist customers.
  • Consistently surpassed daily sales goals monthly targets.

Consumer Sales Representative

Windstream
2013.07 - 2014.06
  • Sold residential services to new customer’s in an inbound environment.
  • Boosted customer satisfaction by providing excellent product knowledge and addressing service concerns promptly.
  • Often tasked with conducting peer coaching and shadow sessions for new hires and struggling agents.
  • Exceeded daily and montly goals

Education

Associate In Wed Technology -

Central Piedmont Community College
Charlotte, NC

Bachelor Of Science - Biology

The University of North Carolina At Charlotte
Charlotte, NC

Skills

  • Customer Engagement
  • Sales Presentations
  • Product Sales
  • CRM profiency
  • Relationshio management
  • Networking

Accomplishments

2015-Earned Exceed Trip in Recognition of Top Business Care Sales Consultant

2016-Top rep in Business Field Sales

2017-1st Quarter top 3 rep Business Sales Consultant

2018-2021-Met or exceeded monthly sales quota

2022-3rd in the channel as a SR Business Sales Consultant

2023-2024-Met or exceeded monthly sales manager quota.

Timeline

Regional Consumer Direct Sales Manager

Windstream
2023.02 - Current

SR Business Sales Consultant

Windstream
2021.04 - 2023.02

Business Sales Consultant

Windstream
2016.06 - 2021.04

Business Care and Sales Representive

Windstream
2014.06 - 2016.06

Consumer Sales Representative

Windstream
2013.07 - 2014.06

Associate In Wed Technology -

Central Piedmont Community College

Bachelor Of Science - Biology

The University of North Carolina At Charlotte

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Macky Tajik