Maclean Eckhoff
Louisville,KY
Summary
Dynamic and resilient professional with a strong background in safety management and customer service from Kentuckiana Pool Management. Proven ability to enhance guest experiences through effective problem resolution and teamwork. Skilled in critical thinking and time management, ensuring compliance with health regulations while fostering a positive environment. Having military core values instilled into work and personal lifestyle that enhance my ablity to be a better leader and team player.
Overview
4
4
years of professional experience
Work History
Army Soldier
Army National Guard Ky
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Pool Manager
Kentuckiana Pool Management
05.2022 - Current
- Assisted in maintaining cleanliness and safety standards at pool facility.
- Supported daily operations by monitoring pool conditions and water quality.
- Learned to operate pool maintenance equipment and tools effectively.
- Collaborated with team to ensure compliance with health regulations.
- Prepared reports on pool usage and maintenance activities for management review.
- Engaged with patrons to provide information about pool rules and services.
- Participated in training sessions on first aid and emergency response protocols.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
- Provided excellent customer service by addressing concerns promptly which resulted in higher satisfaction ratings.
Lifeguard
YMCA OC
08.2024 - 01.2025
- Monitored pool areas to ensure safety and compliance with regulations.
- Provided first aid and emergency response during aquatic incidents.
- Trained new lifeguards on safety protocols and rescue techniques.
- Conducted regular safety drills to maintain preparedness among staff.
Assistant Pool Manager
Kentuckiana Pool Management
05.2022 - 08.2022
- Supervised daily pool operations, ensuring safety and compliance with health regulations.
- Trained and mentored staff on customer service standards and pool maintenance procedures.
- Managed scheduling for lifeguards, optimizing coverage during peak hours.
- Coordinated special events, enhancing guest experiences through tailored activities and services.
Education
High School Diploma -
DeSales High School
Louisville, KY05-2025
Skills
- Friendly, positive attitude
- Attention to detail
- Multitasking
- Critical thinking
- Calm under pressure
- Decision-making
- Problem resolution
- Verbal communication
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Athlete
- Resilient
Accomplishments
- Graduated Basic Combat Training
- Army MOS qualified as 12R
- High School Student Body present
- 4 Year Varsity Volleyball Starter
- 2 Year Team Captain Volleyball
- Multi Sport Athlete
- 100+ Hours Flying Airplanes
- Boaters License
- JO CHUM scholarship Award winner
- Supervised team of 20 staff members.
Timeline
Lifeguard
YMCA OC
08.2024 - 01.2025
Army Soldier
Army National Guard Ky
07.2024 - Current
Pool Manager
Kentuckiana Pool Management
05.2022 - Current
Assistant Pool Manager
Kentuckiana Pool Management
05.2022 - 08.2022
High School Diploma -
DeSales High School
Hobby
Fishing - Fishing requires patience, focus, and problem-solving skills—traits that translate well to any workplace. It also shows discipline and perseverance, since successful fishing often involves preparation, attention to detail, and the ability to adapt to changing conditions. Additionally, if done in a team or competitive setting, fishing can demonstrate collaboration, communication, and leadership skills. Overall, fishing as a hobby or experience can reflect a calm, determined, and strategic mindset, making it a positive addition to any job site.