Macniel Mandeh
Drexel Hill,Pennsylvania
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Security Guard
The Quadrangle Sunrise Senior Living
08.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Taxi Dispatcher
Parkway Corporation
08.2019 - 03.2020
- Assisted in resolving customer complaints and grievances.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation, and assigned personnel.
- Monitored vehicle locations to coordinate timely arrivals.
Education
Master of Science - Criminal Justice
West Chester University of Pennsylvania
West Chester, PA05.2024
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania
West Chester, PA05.2022
Skills
- Microsoft Excel
- Drive Vehicles
- Physical Combat
- Interpreting Procedures and Instructions
- Call and Complaint Investigation
- Emergency Medical Care
- Write Reports
- Active Listening
- Attentive and Observant
- Critical Thinking
- Troubleshooting
- Investigate Incidents
Timeline
Security Guard
The Quadrangle Sunrise Senior Living
08.2021 - Current
Taxi Dispatcher
Parkway Corporation
08.2019 - 03.2020
Master of Science - Criminal Justice
West Chester University of Pennsylvania
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania
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