Macoy Jones
Charlotte,NC
Summary
Results-oriented Business Analyst with 7 years of experience in the tech industry. Proven track record of analyzing business processes, identifying areas for improvement, and implementing solutions that drive efficiency and cost savings. Skilled in data analysis, project management, and stakeholder communication. Strong problem-solving abilities and a demonstrated ability to adapt to changing business needs. Seeking to leverage my experience and expertise to contribute to the City of Charlotte.
Overview
9
9
years of professional experience
Work History
System Engineer
Cerner Corporation
01.2014 - 01.2020
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
Systems Analyst
CenturyLink
- Worked with clients to define system requirements to facilitate the development of the CenturyLink mobile app.
- Enhanced interfaces to promote better functionality for users.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Business Analyst
Wal-Mart Stores, Inc. ISD
- Engaged licensing associates to accurately define system requirements for a proposed application to assist with the management of licenses internationally, to improve company compliance with license regulations.
- Collaborated with stakeholders to identify business needs and data sources.
- Conducted market research studies, providing valuable insights for strategic planning initiatives and competitive positioning efforts.
North Carolina/South Carolina Real Estate Broker
Keller Williams Ballantyne Area
01.2020 - 01.2023
- Achieved a high volume of listings by conducting thorough comparative market analyses that accurately positioned properties within their respective markets.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Bought, renovated and flipped houses using real estate and construction knowledge.
Education
Bachelor of Science -
Grambling State University
Grambling, LA12.2014
Skills
- Customer Needs Assessment
- Data Compiling
- Business Requirements
- Data science research methods
- Operations Analysis
- Red Hat Linux OS Management
- Chef
- Apache Kafka
- Systems Analysis
- Technical Support
- Splunk Querying
- Government Position of Trust (ADP IT- II Level Access) Security Clearance
Personal Information
Title: DevOps Engineer
Timeline
North Carolina/South Carolina Real Estate Broker
Keller Williams Ballantyne Area
01.2020 - 01.2023
System Engineer
Cerner Corporation
01.2014 - 01.2020
Systems Analyst
CenturyLink
Business Analyst
Wal-Mart Stores, Inc. ISD
Bachelor of Science -
Grambling State University