Ma. Criselda Tirona
Ashburn,Virginia
Summary
Dedicated and detail-oriented healthcare and regulatory professional with extensive experience in pharmaceutical regulations, product compliance, and patient care. Strong background in regulatory affairs, product registration, packaging development, and pharmacovigilance. Adept at cross-functional collaboration, compliance management, and training facilitation.
Overview
19
19
years of professional experience
Work History
Personal Care Assistant
BrightStar Care
Leesburg, VA
08.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Regulatory Associate II
Unilab, Inc. - Consumer Health
Manila, Philippines
12.2023 - 06.2024
- Monitored new product development and packaging artwork
- Ensured regulatory compliance through Change Control Reports and FDA submissions
- Assisted in research studies supporting product claims
- Conducted thorough benefit-risk assessments for product portfolio, guiding decision-making around product lifecycle management strategies.
- Monitored changes in regulatory requirements, updating internal processes to maintain compliance.
- Evaluated potential risks associated with new products or markets, providing strategic recommendations to executive leadership.
- Streamlined regulatory submissions process for faster approval times and reduced company risk exposure.
- Collaborated with cross-functional teams to ensure timely submission of high-quality regulatory documents.
Regulatory Associate II
Unilab, Inc.
Manila, Philippines
08.2022 - 11.2023
- Managed FDA submissions and product registrations
- Handled regulatory communication and international compliance coordination
- Recommended improvements to processes.
- Prepared and submitted regulatory file applications and supporting documentation.
- Performed and documented quality control checks to maintain compliance with company initiatives.
- Maintained and archived regulatory paperwork.
Senior Division Pharmacist
Westmont Pharmaceuticals, Inc. (Unilab Subsidiary)
Manila, Philippines
07.2013 - 08.2022
- Developed packaging materials and ensured FDA compliance
- Conducted training programs for sales teams and medical professionals
- Led pharmacovigilance efforts and managed product complaints
- Supported marketing initiatives and ensured regulatory adherence in promotional materials
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored pharmacy students and interns, contributing to development of future healthcare professionals.
- Developed comprehensive drug information database, aiding in quick resolution of medication-related queries.
Senior Professional Service Representative
Westmont Pharmaceuticals, Inc.
Philippines
04.2010 - 06.2013
- Promoted pharmaceutical products to healthcare professionals
- Monitored retail and hospital inventory levels
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Streamlined inventory management processes to minimize stock discrepancies and ensure optimum availability of products or services.
- Exceeded performance targets by implementing effective time management techniques and prioritizing tasks.
Professional Service Representative
RiteMed Philippines
Manila, Philippines
04.2010 - 04.2011
- Promoted generic medicines and conducted health screenings
- Strengthened client relationships through consistent communication and proactive followups.
- Delivered exceptional customer service, resulting in increased client retention and positive feedback.
- Negotiated favorable contract terms with vendors, securing cost-effective deals for the organization.
Medical Indexer/Content Writer
Information Analysts Corporation
Makati, Philippines
04.2006 - 04.2008
- Created and indexed medical content for online databases
- Streamlined the indexing process with the use of advanced technology and software tools to improve productivity.
- Optimized database functionality with thorough maintenance checks, ensuring seamless access to indexed materials.
- Collaborated with cross-functional teams for efficient information sharing and consistency across databases.
Wellness Program Associate
St. Luke's Medical Center
Manila, Philippines
01.2006 - 04.2006
- Assisted patients undergoing executive check-ups
- Built strong relationships with partners and stakeholders, fostering a collaborative environment for program success.
Education
July 2005
Master - Business Administration
Ateneo Graduate School of Business
11.2019
B.S - Pharmacy
Centro Escolar University
2005
Skills
- Emotional support
- Personal hygiene assistance
- Compassionate caregiving
- Behavior management
- Dressing assistance
- Behavior redirection
- CPR certified
- Light housekeeping
- Meal preparation
Affiliations
- Philippine Association of Pharmacists in the Pharmaceutical Industry – Member
- Philippine Pharmaceutical Association – Member
Additional Information
- AWARDS & RECOGNITION , Unilab Tops Awardee (2011, 2015) – Top Performer Enabler Awardee (2017, 2021) – Recognized for outstanding contributions TRAININGS & SEMINARS Pharmacy Practice Standards: Based on Science, Driven by Evidence | April 2015 Transformational Pharmacy Practice for Sustainable Healthcare | May 2023 Empowering Pharmacists for the N.E.X.T in Healthcare | April 2024
Timeline
Personal Care Assistant
BrightStar Care
08.2024 - Current
Regulatory Associate II
Unilab, Inc. - Consumer Health
12.2023 - 06.2024
Regulatory Associate II
Unilab, Inc.
08.2022 - 11.2023
Senior Division Pharmacist
Westmont Pharmaceuticals, Inc. (Unilab Subsidiary)
07.2013 - 08.2022
Senior Professional Service Representative
Westmont Pharmaceuticals, Inc.
04.2010 - 06.2013
Professional Service Representative
RiteMed Philippines
04.2010 - 04.2011
Medical Indexer/Content Writer
Information Analysts Corporation
04.2006 - 04.2008
Wellness Program Associate
St. Luke's Medical Center
01.2006 - 04.2006
B.S - Pharmacy
Centro Escolar University
Master - Business Administration
Ateneo Graduate School of Business