Mac Webster
High Point,NC
Summary
A reliable and upbeat employee who successfully promotes customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Golf Pro Shop Assistant
Greensboro Country Club
09.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and product knowledge to golf shop patrons.
- Assisted customers with clothing selection, ensuring appropriate fit and functionality for their individual needs.
- Processed sales transactions efficiently, maintaining accurate records of all financial activities within the pro shop.
- Maintained a clean, organized, and visually appealing pro shop environment for an enjoyable shopping experience.
- Collaborated with fellow staff members to ensure seamless communication between departments for smooth daily operations.
- Worked closely with members in order to provide a unique experience tailored to their needs.
Golf Shop Attendant
City Of Boise, Parks And Recreation
05.2020 - 08.2023
- Reconciled daily tee sheets, checked in customers, and resolved payment discrepancies.
- Assisted in repairing and regripping clubs on a daily basis.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees, and cart and club rentals.
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Cooperated and taught junior golfers the basic skills and strategies of golf through consistent group lessons.
Courtesy Clerk
Albertsons Grocery Store
10.2021 - 03.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
Education
BBA - Business Administration
High Point University
High Point, NC05.2026
High School Diploma -
Riverstone International School
Boise, ID05.2022
Skills
- Productivity Performance
- Telephone etiquette
- Customer service excellence
- Golf course etiquette
- Scheduling flexibility
- Team Cooperation
- Speech Clarity
- Professional Relationships
- Customer Relations Skills
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
Social Media
I have created a golf social media account over the past year that has gained decent traction by catching the attention of multiple brands, including Stitch Golf. I have used the platform of Tik Tok specifically to share my golf and travel experiences and provide swing tips to audiences of all ages.
Golf
I have been actively playing golf for the past 14 years and have been able to travel the world and work at courses, helping me grow the game. I was a four-year varsity golfer and have just finished my third season on the club golf team at my university after going to the National Championship. The game of golf has taught me many useful lessons about discipline and tenacity, helping me become a mature and independent individual.
Timeline
Golf Pro Shop Assistant
Greensboro Country Club
09.2023 - Current
Courtesy Clerk
Albertsons Grocery Store
10.2021 - 03.2022
Golf Shop Attendant
City Of Boise, Parks And Recreation
05.2020 - 08.2023
BBA - Business Administration
High Point University
High School Diploma -
Riverstone International School
Similar Profiles
Deshari WebbDeshari Webb
Banquet and Fine Dining Server (Temporary) at Greensboro Country ClubBanquet and Fine Dining Server (Temporary) at Greensboro Country Club
Greer SchumanGreer Schuman
Aquatics Manager at Greensboro Country ClubAquatics Manager at Greensboro Country Club
John Mark Yacovetta Jr.John Mark Yacovetta Jr.
Chef De Cuisine at Forsyth Country ClubChef De Cuisine at Forsyth Country Club